Banquet Set-up/Houseperson

Do you have previous experience in the hospitality industry and a strong desire to provide excellent customer service to our guests? You could be just what we're looking for in our next banquet houseperson.

Responsible for the set-up and breakdown of all banquet functions and meeting rooms.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Reviews all Banquet function sheets and set up each function room according to instructions.
• Ensures that all required items are provided according to instructions.
• Signs out necessary keys from a key lock box at the beginning of the shift and returns keys at the end of shift.
• Maintains cleanliness of banquet function spaces.
• Continually maintains communication with the guest contact person for needed necessary items including but not limited to; extra chairs, tables, etc.
• Informs supervisor of guest complaints/compliments.
• Breaks down all equipment at the end of the function.
• Returns all equipment to the necessary storage location.
• Must wear the required uniform. Must maintain a neat, clean, and well-groomed appearance.
• Performs other duties as assigned by management.
• This is a part-time position

• Solid work ethic and excellent organizational, time management, and communication skills
• This role requires a strong emphasis on putting the guest first and providing exceptional customer service
• Must have graduated high school or received an equivalent certification (GED)
• At least 1 year of experience as a houseperson or housekeeper preferred
• Good understanding of cleaning techniques and products

• Must have the ability to push, pull, lift, bend and stretch equipment that can be up to 100lbs

Just off Magnificent Mile, our suites are adjacent to the John Hancock Center. Within two blocks, reach Water Tower Place, the Lakefront Trail, and American Girl. Navy Pier and 'The Bean' at Millennium Park are just over a mile away. Enjoy our top-floor pool and fitness center with views of Lake Michigan.