Job description

CAN YOU DELIVER AMAZING?

If you enjoy a lively, fun environment and can deliver amazing, Tropical Smoothie Café is the place for you! We’re looking for megastars who embrace our belief and live the lifestyle that when you eat better, you feel better. The ideal candidate will have a fun and outgoing personality who will welcome new and existing customers to the brand. Be a part of something great and join our team today!

As the brand ambassador, the Café Assistant Manager is responsible for driving profitability through the P&L, while developing a crew that serves customers with unparalleled hospitality. The ideal candidate must align with the culture and values of the brand while delivering results in a fast-paced environment.

CAFÉ ASSISTANT MANAGER ESSENTIAL FUNCTIONS

 Monitors sales growth, cost, and labor controls of the café against the budgeted expectation and historical performance, to ensure that profit goals are met.

 Maintains and exceeds customer expectations to build brand loyalty.

 Presents a consistent, professional image of the café and crew by maintaining all sanitation and appearance standards.

 Communicates and stays updated on all marketing and promotional materials. Executes marketing and sales programs, following appropriate guidelines.

 Builds café sales by cultivating relationships in the business community and initiating local store marketing campaigns.

 Learn all aspects of the cafe including all lines, par level, day-to-day operation

 Execute on plans for produce/food ordering, scheduling, cash handling, and inventory duties

QUALIFICATIONS/REQUIREMENTS

 Minimum of 2 years of experience in the restaurant or fast-casual field required.

 Experience recruiting, hiring, training, and developing employees.

 Experience in growing sales and providing excellent customer service.

 Demonstrated ability to drive operational excellence in both front of the house and back of the house.

 Must have a proven track record of managing the cost of goods and labor.

 Strong skills in understanding P&L reports and budgets.

 Basic computer skills, including Microsoft Word, Excel, and Outlook.

 Effective verbal and written communication skills.

 Servsafe® Certification preferred.

Job Type: Full-time

Pay: $32,000.00 - $35,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Health insurance
• Paid time off
• Paid training

Experience level:

• 2 years

Restaurant type:

• Quick service & fast food restaurant

Shift:

• 12 hour shift
• Day shift
• Night shift

Weekly day range:

• Weekend availability

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: In person

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