College: DCC

Department: Workforce Development & Education

Sub department: Workforce Development & Education

Type of Appointment: Unclassified - Administrative/Staff (Grant Funded)

Duties and Responsibilities:

1. Advising and Curriculum Support
a) Meets with business owners in the program (scholars) on an individual basis at least 6-8 times per program through a combination of in-person and phone/on-line meetings) to guide business growth with the final meeting dedicated to quality control of the growth plan. Assists clients in learning how to use professional services (advisors) appropriately and access capital.
b) Works with clients to connect them to external Business Support Services (local entrepreneurship ecosystem) as needed for specialty services;
c) Works with clients to understand, collect and apply business metrics to support business growth;
d) Assists within the classroom to coordinate group activities and support faculty;
e) Helps clients apply course content to their businesses;
f) Participates in Client Support System meetings to support client business growth; and
g) Attends all modules, clinics and program events at Delgado Community College to support client learning.

2. Community Building
a) Participates in a quarterly call for Business Advisors with national partners (exchange of updates, best practices, new challenges, etc.);
b) Networks with business support services to enhance the local entrepreneurship ecosystem and to advance program recruitment;
c) Engages in client alumni program events as needed; and
d) Assists in program outreach efforts and new client recruiting

3. Assessment
a) Participates in assessment of program clients through measurement and evaluation activities; and
b) Participates in assessment of program through team debriefing and review process.

Required Education: Bachelor’s degree in business, entrepreneurship, finance, sales or related field. Advanced degree welcomed.

Required Experience: Bachelor's degree from an accredited university.
3 years work experience in the entrepreneurial ecosystem or previous business owner
3 or more years of experience advising, consulting, or mentoring small business owners
Excellent spoken and written knowledge.
Computer proficiency in Word Processing, Spreadsheets and Internet technologies required.
Proven ability to work in a team environment and manage multiple tasks efficiently and effectively

Required Licenses or Certifications: None required.

Preferred Education: Master's degree, preferably in Business Administration, Entrepreneurship, Finance or Marketing.

Preferred Experience: Excellent planning, organizational, communication and interpersonal skills.
Comfortable with analyzing financial statements and financial forecasting
Strong ability to develop and maintain relationships with small business owners, broader program team, and local community partner.
High personal and professional ethical standards.
Knowledge of best practices for entrepreneurial success.
Broad business perspective and proven ability to generate key insights from experience, industry information resources, and key contacts; and
Thorough knowledge of business, entrepreneurship and industry.
Experience with LivePlan
Experience with CRM (Ex. Salesforce, Sugar)

Passing pre-employment criminal background screen is required as a condition of employment.

“Delgado Community College is a State As a Model Employer (SAME) agency that supports improved employment opportunities for individuals with disabilities.”