Business Development Associate
Full Time
Burlingame, CA 94010
$60,000 - $80,000 a year
Posted
Job description
BUSINESS DEVELOPMENT ASSOCIATE
Job Description
Riggs Distributing, Inc. is a luxury appliance distributor based in Burlingame, California. We distribute Sub-Zero, Wolf, and Cove appliances throughout Northern California, Western Nevada, and Hawaii. Associates at Riggs Distributing must contribute towards our company values of Be Bold. Be Open. Be Gracious. Be ALL IN. Our vision is to deliver experiences that connect people to the joy of living.
Riggs Distributing, Inc. is growing, and this growth is driven by an expanding team of smart, motivated, and caring individuals. Our special and unique culture is of utmost importance and is essential to the success and growth of our team. The most important asset in our organization is the team that shows up to work every day with a positive attitude, because we are real people striving to do good together. To succeed in this, we are adamant about adding the right individuals to our team who will support and protect our core values.
With a consistent record of accomplishment of overachieving growth goals, we are seeking to onboard a Business Development Associate to help foster growth within the Architect, Interior Design, and Builder Communities. As a member of the Sales Team, the Builder + Trade + Design Business Development Associate (BDA) works with Production Home Builders, Developers, Interior Designers, and the trade community to secure placement of Sub-Zero, Wolf, and Cove appliances in Northern California and Western Nevada residential projects. A successful BDA will be able to work independently and within a team framework depending on the project's nature. Strong interpersonal communication skills and the ability to effectively communicate the value of both the brands and our distributorship are necessary in this position. This position is suited for a self-starter who is highly organized, motivated, and goal oriented. The ability to organize and coordinate meetings, product training, and regular entertainment of both active and prospective accounts is necessary for this position.
This is a full-time (40 hours/week), exempt position, reporting directly to the Northern California Sales Manager with no direct reports.
Responsibilities, Expectations, and Key Processes include but are not limited to:
Strategizing
Develop strategic approaches to gain access to key firms and individuals to educate them about the benefits of our products. Formulate a structured plan to meet or exceed sales goals. Meet our goal to have our product specified in new projects.
Networking
Research the market to identify key players within the trade community. Develop inroads with builders and developers, including principals, management, salespeople, project managers, and entire staff. Prospect and engage with architects, interior designers, kitchen designers, and the trade community.
Training
Ensure all accounts are trained and current on entire product lines, Riggs services and programs, and company history and values by conducting regular training meetings. Especially key to this training is new trade affiliates.
Communication
Constant communication between the BTTM, as the voice of the company, and the accounts is essential. Must be able to problem solve to assist with complaints from the end users, coordination with delivery and installation and site readiness as well as from the accounts the BTTM serves.
Guidelines for Success:
Demonstrates Grit: Team member demonstrates ability to persevere when things get hard and/or situation is ambiguous; will make tough decisions, act on them and be consistent; willing to deal with consequences when unsuccessful and move forward undeterred.
Is Curious: Team member exhibits and embraces curiosity; seeks to understand; demonstrates creativity, thinks beyond the first possible solution; recognizes there might be more to discover.
Listens & Influences: Asks consultative questions and listens for concerns, unspoken questions and underlying or root issues. Builds productive, honest relationships with customers and other team members, exercising influence and persuasion with integrity.
Interacts with Polish: Team member is an effective communicator, from emails to presentations to thoughtful questions; able to articulate their point of view and demonstrate confidence in their ability to make a positive impact; creates valuable experiences for those with whom they interact.
Anticipates: Team member sees the possibilities, identifies customer and/or other team member needs and offers solutions before they may even know they exist.
Contributes Valuable Ideas: Team member can "connect the dots" based on a variety of inputs (industry knowledge, trends, data, customer conversation, personal observations, etc.); demonstrates critical thinking and provides helpful solutions.
Impacts the Company & Customers: For both customers and company objectives, team member weighs tasks and contributions against the "big picture" and long-term organizational goals; devotes time and actions to most valuable pursuits; thinks about the company's success instead of just their own.
Acts Like a Business Owner: Team member operates as if Riggs Distributing is their own business; understands company operations and considers self to be invested in the customer as if an owner
Contributes within a Team: Team member collaborates with others to produce work and drive results, grows others who can advise customers by sharing information and creating valuable experiences, and enables teams to work productively together.
Job Requirements:
- 3+ years minimum of experience outbound sales/prospecting
- Ability to work independently among the trade and with management
- Possess effective communication skills
- Desire to provide excellence in customer service throughout the entire sales experience and beyond
- Ability to create trust-based relationships with customers
- Strong listening and problem-solving skills
- Organizational and time management skills are essential
- Enjoy meeting and working with people
- Working knowledge of MS Office, including Word, Excel, PowerPoint, and Outlook
- Proven ability and record of accomplishment prospecting into new accounts
- Proven record of overachieving quota
- Experience with solution-based approach to selling.
- Demonstrated ability to overcome objections.
- Ability to cultivate, manage and develop new business meetings.
- Excellent verbal and written communication, presentation, and relationship management skills
- A positive attitude and desire to grow professionally.
Bonus Points
- University or bachelor's degree or higher in related field, or related experience
- Experience with PowerBI and NetSuite
- Experience working successfully within a sales organization
- Strong desire to learn and contribute cross functionally
- Existing relationships with Interior Design, Builder/Developer, Architect communities
- Affiliations with NKBA, AIA, NARI, ASID, and BIA
Physical Requirements:
Riggs Distributing, Inc. strives to promote employee health and wellness by paying special attention to the prevention of accidents in the workplace which may result in property damage, injuries, or loss of life. We support team members working safely and ask everyone to report any safety or health concerns that could be encountered while performing their role at a Riggs-owned location or while working from home.
Must adhere to ergonomic best practices and maintain awareness of risks of injury and ensure that environments are maximized for comfort and productivity- Must be able to perform general functions and responsibilities in an office environment with adequate lighting and ventilation and a normal range of temperature and noise level
- While performing the functions and duties of this job, employee is regularly required to sit, reach with hands and arms, walk, and talk or hear
- This job requires some stooping, kneeling, bending, and use repetitive motions
- Must be able to occasionally lift and/or move up to 25 lbs.
- Moderate dexterity application of basic skills to use calculator, keyboard, phone, and hand/eye coordination
Riggs Distributing is an equal opportunity employer that celebrates diversity and is committed to creating an inclusive workplace with equal opportunity for all applicants and teammates. Our goal is to recruit the most talented people from a diverse candidate pool regardless of race, color, religion, age, gender, gender identity, sexual orientation, or any other status. If you are interested in working in a collaborative, exciting working environment – we encourage you to apply!
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