Job description

MEDvidi Health is now looking for a Business Process Manager to join our team (100% remote).

At MEDvidi we provide professional evaluations to patients suffering from various mental health and emotional disorders (ADHD, Anxiety, Depression, Stress, Insomnia)

Please visit our website at medvidi.com for information about our services. If interested in joining our team, please email. We hope to hear from you soon!

RESPONSIBILITY:

• Development of a process model (“as is” and “to be” for), with subsequent implementation and maintenance;
• Analyzing existing processes, determining the causes of process inefficiency, developing and implementing solutions to improve efficiency, optimize and improve processes in general (development of schemes and descriptions as is and to be);
• Design and implementation of cross-functional processes;
• Management of change management processes and their development;
• Testing and control of the process of introducing changes in the company's processes and in IT tools;
• Development of ITSM process documents (regulations, standards, role instructions, procedures) with the content of process diagrams (in BPMN 2.0 graphic notation);
• Reviewing process documentation and keeping current process documentation up to date;
• Participation in projects for the development and reengineering of IT processes;
• Collection and development of functional requirements for information systems;
• Collection of requirements and development of technical specifications for process automation;
• Setting tasks for the creation of automated processes;
• Preparation of accompanying / training documentation for process participants;
• Consultation and training of company employees in the subject area.

REQUIREMENTS:

• Experience in process manager role 2+ years;
• Experience in optimizing and automating business processes;
• Experience describing a business process from scratch. Deep knowledge of process principles;
• Understanding of IT service management processes, knowledge of IT management methodologies;
• Knowledge of Asana tool and other advanced tools;
• Project management skills, development of business requirements, technical specifications for process automation;
• Solid skills in the development of regulatory and working documents (regulations, process descriptions, instructions, specifications, etc.);
• Strong presentation skills, analytical mindset, the ability to quickly and clearly state the essence, meticulous attention to detail;
• English language - B2-C1 is a must;
• Modeling experience in BPMN 2.0 notation is a plus.

Job Types: Full-time, Part-time, Contract

Pay: $25.00 - $40.00 per hour

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• Bachelor's (Preferred)

Experience:

• Process Management: 2 years (Required)

Work Location: Remote

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