Job description

We're looking for our next Career & Life Coach for our Miami Valley Urban League (MVUL) location in Dayton, OH! This role is responsible for promoting the successful employment of participants (Clients) through regular contact and establishing a job search plan, assessing the participants’ skills, education, work history, availability, and transportation needs. This includes a level of case management that will provide additional supportive services as needed through a holistic barrier removal approach.

Job Responsibilities:

· Recruitment of participants for workforce programs

· Aids participants in understanding their vocational career choices.

· Assist in the job development for participants on assigned case load

· Enter all case notes and client information as required by department and program into the ETO and/or designated database.

· Maintain daily electronic files/records, logs and tracking to ensure current and organized activity for timely follow-up of direct participant services

· Ensure participants have updated and job relevant resumes

· Provide coaching to clients individually or in groups to develop knowledge, skills, and attitudes necessary for sustained employment and job retention.

· Provide the highest level of customer service to ensure that participants feel valued and model behaviors participants can emulate.

· Reciprocal contact with participants (minimally once per month) utilizing a variety of methods not limited to; in-person, phone, social media, mail, family/co-worker.

· Provide retention support services to participants and employers.

· Report on 30, 60, 90 day and 12-month retention.

· Provide intervention, when necessary and appropriate, to prevent a participant’s job loss or increase chances of promotion.

· Provide appropriate program reports promptly.

· Represent the Urban League in local community, civic, and social organization outreach events.

· Perform other agency-related projects and duties as assigned.

· Attending community outreach events as scheduled by the department manager and/or The MVUL organization.

Job Qualifications:

· Foundational computer skills (G Suite, Office 365, One Note)

· Advanced knowledge of the Microsoft Suite (Outlook, Excel, Teams, Word)

· Intermediate knowledge of Zoom

· Fundamental belief in the resiliency of people combined with passion for the vision and mission of Urban League.

· Coordinate a variety of projects simultaneously.

· 2-3 years of experience in job coaching, business development, or a related field.

· Knowledge of the businesses and industries within the Dayton/Montgomery County area.

· Knowledge of effective procedures in locating job sites and placing applicants in jobs.

· Knowledge of private, local, state, and federal agencies involved in manpower development programs and job placement.

· Comfort in working in the business community, and well as with a disadvantaged population.

· Effective oral and written communication skills

· Ability to work independently and under pressure while maintaining high quality.

· Ability to maintain and produce accurate, timely records and reports.

· Ability to meet and communicate effectively with employers and clients.

· Make presentations to clients/employers on job seeking skills and readiness of program participants.

· Availability to work a minimum of one (1) evening night once a week

· Reliable transportation to and from the office including all work-related functions offsite.

The Urban League of Greater Southwestern Ohio (ULGSO) mission is to help Black people and historically underserved communities achieve their highest true social parity, economic self-reliance, power, civil rights and justice. We have served the African-American community and other underserved segments since the 1940’s. ULGSO provides programming in workforce development, business development & entrepreneurship, youth education, and leadership training to Ohio's Southwestern region including metro Cincinnati and Dayton areas.

Why join the Urban League team:

• Competitive medical, dental, vision health insurance
• Health and wellness incentives
• Permissive PTO policy
• Strong team culture
• Employer-sponsored 401k retirement plan
• Professional and career development opportunities

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Cincinnati, OH 45229: Reliably commute or planning to relocate before starting work (Required)

Education:

• Associate (Required)

Experience:

• community organizing or advocacy: 1 year (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person

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