$1,000 hiring bonus (restrictions apply), full time employees receive full coverage medical, dental and vision benefits at no additional cost, discounted childcare available, free rides on the CDA bus routes to Spokane, Post Falls and Coeur d'Alene available, free meal each shift, discounted food and gas at all venues, and many more!

SUMMARY:

The Greeter will provide excellent customer service to the guests of the restaurant outlets of the Coeur d’Alene Casino Resort Hotel by directing guests to appropriate sections based upon server availability.

RESPONSIBILITIES:

• Immediately upon the guests’ arrival at the greeter stand or upon the greeter’s return from seating another guest make eye contact and greet customers in a friendly manner.
• Seat guests in dining areas as soon as a table is available to accommodate their party size.
• Answer guest inquiries.
• Maintain a reservation list as appropriate.
• Answer telephone and assist callers.
• Bus, clean, and set tables as needed.
• Keep greeter stand clean and organized.
• Maintain a working knowledge of the Coeur d’Alene Casino Resort Hotel promotions, events/activities, bussing schedules, operation information, and machines in play in order to provide information on activities conducted at establishment or be able to locate the required information quickly.
• Other projects and duties as assigned.

QUALIFICATIONS

Education/Experience:

• Must be 18 years of age or older.
• Six months previous front of house customer service experience required; one year preferred.

Skills/Knowledge:

• Must have a thorough understanding of the steakhouse seating chart and section seating flow.
• Must be able to learn to work the RGuest Seat Reservation System.
• Excellent customer service skills required.
• Must work well in a team environment.
• Excellent verbal communication skills required.
• Strong organization and presentation skills preferred.
• Basic problem solving and prioritizing skills preferred.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job is classified as a light strength category position. A person in this position will exert up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. While performing the duties of this job, the employee is frequently required to perform repetitious activities; work in confined areas; stand; walk; twist; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee must occasionally push, pull, and reach above shoulder height. Specific vision abilities required by this job include ability to adjust focus.

This description has been designed to indicate the general nature and level of work performed by employees within this position. The actual duties, responsibilities, and qualifications may vary based on assignment or group.

The CCRH practices Indian Preference in hiring in the following order: 1. Coeur d’Alene Tribal Members, 2. Spouses of CDA Members, 3. Other enrolled members of Federally Recognized Tribes and 4. All other applicants.;