Are you a cheerful, dependable person who wants to enjoy making a positive impact on someone's life? That's what we do every day. We need a cheerful, detail-oriented person to manage the care needs of our large client base on a day to day basis. This position has client care management, caregiver staffing, and scheduling as the core responsibilities A major goal is to achieve client/caregiver compatibility through careful matching of caregivers to clients..


Visiting Angels of Rockford helps seniors with daily needs that they no longer meet themselves, and live independently in their own homes. We help them stay in their homes safely, and securely for as long as they want. We are nationally recognized as one of the top in-home care agencies to work for by our agency staff, and by clients for the outstanding service we provide.


Here's a quick overview of what you'll be doing: :

• Case manager adjacent role involving scheduling caregiver staff for hours of service on new clients, and open hours/shifts on existing cases to assure consistency in caregiver scheduling.
• Meet with client, and family to accurately complete all admission paperwork.
• Assure the client, and family understand the home care plan, and their responsibilities
• Schedule, conduct, and document home visits to collect feedback from clients regarding caregiver performance of duties, and problem solve as required
• Develop the plan of care in accordance with the client needs/wishes, and update as warranted.
• Help maintain all agency marketing, client materials, and office supplies.
• Help out in handling after hours on-call rotation with the other team members

Here are the perks of working for us: :

• Work for a company that consistently ranks in the top 95% of in-home care agencies
• Competitive pay based on your experience
• Company matching retirement plan
• And many more perks!

What does Visiting Angels of Rockford expect from you? :

• Positive attitude with excellent verbal and written communication skills
• The ability to listen effectively
• Detail focused, and excellent organizational skills
• Demonstrated ability to work multiple software applications such as Word, Excel, Outlook, and other industry specific web based programs
• Ability to work independently, proactively, and excellent time management skills
• Must have a professional appearance, and demeanor
• Ability to work as a team player
• At least one year of professional office experience
• High school diploma required, and an associate's degree is preferred

Visiting Angels of Rockford is nationally recognized as one of the nation's top in-home care agencies. From 2016-2022 we received the prestigious leader in excellence award from Home Care Pulse for outstanding caregiver, and client satisfaction. Less than 5% of the 1400 agencies Home Care Pulse surveys in the country qualify for this prestigious award. So we're a fantastic place to work, and market for!