Job Description

To assist in the daily operations of the clinic inclusive but not limited to the following:

Counter duties:

• Triage, safe entry and temperature taking.

• Familiar with Patient Risk Profile Portal.

- Registration of patients, dispensing of medication and collection of payments – Familiar with E- payment modes ( QR pay, Nets, Paynow)

• Perform COVID-19 Swabs

• Explain medical and health screen packages to patients

• Assist in booking of appointment for patients for chronic disease

• Follow-up treatment/ blood tests and vaccination

• Handling of incoming calls and enquiries.

• Assist doctors with chaperoning and conduct minor procedures
  

Supervisor duties:

• Administrative tasks

• Submission of claims eg Medisave, CHAS, MBS and Managed Care claims for different insurance schemes.

• Ordering of Medications, consumables

• Manage rostering of staff and doctors – include finding locum doctors.
  

Requirements:

Good command of spoken and written English

Good IT proficiency required (Computer system, Managed Care portals)

• Familiar with MBS, MHCP claim portal.

• Familiar with TPA claims.

Ability to speak mandarin/ malay will be an advantage.

Minimum GCE O level and above with relevant experience in healthcare/ GP clinic setting.

Customer service orientation with pleasant disposition.

Experience in GP clinic is necessary. Previous experience as clinic supervisor will be an advantage.

Sales experience/ Digital Marketing experience an added advantage.

Key attributes necessary:

Patient Orientated and good patient service is necessary.

Driven and willing to learn.

Diligent

Responsible and motivated team player.

Reliable and Honest

** Ability to commit to 2 nights + 1 weekend morning

Basic Salary $2800 - $3200 ( depending on experience), before additional monthly incentives in place ( $200 - $400/ month)

If interested in the above position, Kindly send CV to ourwoodleighfamilyclinic@gmail.com