Job description
Job Description:
Agency Overview
Founded in 1889, Felton Institute (Formerly Family Service Agency of San Francisco) has an over 130 year history of innovation in services for vulnerable children, families, and adults. With a $22 million operating budget and nearly 300 employees, Felton offers a dynamic, challenging, and supportive work environment. Every staff member is supported to increase their skills, enter new domains, and increase their position and salary as their skills grow. Felton offers an excellent benefits package and salaries that are well over the median or Bay Area non-profits. We are seeking employees who are excited by the idea of lifelong growth in the skills they bring to helping those in need.
Program Description
Felton Institute’s Early Psychosis award winning program (re)MIND® (formerly PREP) was originally developed in partnership with the University of California San Francisco (UCSF). Felton’s (re)MIND® is an early psychosis coordinated specialty care model for early detection and treatment of schizophrenia spectrum disorders. (re)MIND® core evidence-based practices include Cognitive Behavioral Therapy for Psychosis (CBTp), Strength‐Based Care Management, Multi‐family Group Therapy, Peer Support, Algorithm-Based Medication Management and Individual Placement and Support (IPS) model of supported education and employment. The (re)MIND® model has two additional components, Felton BEAM and BEAM UP, for individuals diagnosed with bipolar or mood disorders with psychosis and for individuals at clinical high risk of developing psychosis, respectively. Funded through partnerships with county behavioral health departments, the Felton Early Psychosis Division operates outpatient coordinated specialty care for early psychosis programs in San Francisco, Alameda, San Mateo, Monterey, and Marin, and offers excellent training and workforce development.
Position Overview
The Clinical Care Manager works as part of a multidisciplinary team and is responsible for coordinating client care within the team and with community partners. This includes evaluating the strengths and needs of clients; developing treatment plans collaboratively with clients and team members; and providing therapeutic interventions that target psychosis, mood, and additional issues that may impact recovery (such as trauma, substance use, interpersonal problems, and environmental
Specific Duties and Responsibilities (Essential Functions)
Physical Requirements, Use of Equipment, and Work Environment
The position requires sitting at a desk approximately 40% of the time, with standing 20% and walking or driving 40% of the time. Ability to perform routine bending, stooping, twisting, and reaching. Lifting may be required occasionally of no more than 20 lbs. at a time. Approximately 40% of the time the employee uses a computer, keyboard, mouse, telephone, mobile phone, fax machine, copier, and video conferencing equipment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work is performed in an office environment and/or at various community locations and requires local travel.
Additional Information
Job Title: Clinical Care Manager
Send resumes: "jobs@felton.org"
Clinical Care Manager (Therapist)
Early Psychosis – (re)MIND® | BEAM San Francisco
Agency Overview
Founded in 1889, Felton Institute (Formerly Family Service Agency of San Francisco) has an over 130 year history of innovation in services for vulnerable children, families, and adults. With a $22 million operating budget and nearly 300 employees, Felton offers a dynamic, challenging, and supportive work environment. Every staff member is supported to increase their skills, enter new domains, and increase their position and salary as their skills grow. Felton offers an excellent benefits package and salaries that are well over the median or Bay Area non-profits. We are seeking employees who are excited by the idea of lifelong growth in the skills they bring to helping those in need.
Program Description
Felton Institute’s Early Psychosis award winning program (re)MIND® (formerly PREP) was originally developed in partnership with the University of California San Francisco (UCSF). Felton’s (re)MIND® is an early psychosis coordinated specialty care model for early detection and treatment of schizophrenia spectrum disorders. (re)MIND® core evidence-based practices include Cognitive Behavioral Therapy for Psychosis (CBTp), Strength‐Based Care Management, Multi‐family Group Therapy, Peer Support, Algorithm-Based Medication Management and Individual Placement and Support (IPS) model of supported education and employment. The (re)MIND® model has two additional components, Felton BEAM and BEAM UP, for individuals diagnosed with bipolar or mood disorders with psychosis and for individuals at clinical high risk of developing psychosis, respectively. Funded through partnerships with county behavioral health departments, the Felton Early Psychosis Division operates outpatient coordinated specialty care for early psychosis programs in San Francisco, Alameda, San Mateo, Monterey, and Marin, and offers excellent training and workforce development.
Position Overview
The Clinical Care Manager works as part of a multidisciplinary team and is responsible for coordinating client care within the team and with community partners. This includes evaluating the strengths and needs of clients; developing treatment plans collaboratively with clients and team members; and providing therapeutic interventions that target psychosis, mood, and additional issues that may impact recovery (such as trauma, substance use, interpersonal problems, and environmental
Stressors). The Clinical Care Manager reports directly to the (re)MIND® San Francisco Program Manager.
Specific Duties and Responsibilities (Essential Functions)
- Provide direct services for program participants and serve as primary clinician to assigned caseload.
- Meet regularly with clients and their families at office site and in the community.
- Conduct assessment interviews, diagnostic evaluations with clients and caregivers, and develop treatment plans.
- Provide evidence-based treatment interventions, including family psychoeducation, strength-based case management, CBT for psychosis, and crisis intervention.
- Assist clients with accessing needed resources that may include benefits, employment, housing, etc.
- Collaborate closely with community providers; make referrals to other community and mental health agencies.
- Maintain clinical records and document services within 24 hours of each client contact or service, in accordance with mandated quality assurance standards for Medi-Cal and Medicare billing as well as in compliance with documentation standards.
- Meet all deadlines and comply with agency's documentation requirements and productivity standards.
- Work as part of a multidisciplinary team. Attend and contribute to team meetings and case conferences, providing client updates, discussing clinical issues and exchanging ideas.
- Attend all scheduled trainings and follow requirements to maintain competency in evidence-based practices.
- Engage in outreach events, including psycho-educational presentations, open houses, and provide information about early intervention for psychosis to other mental health providers and general public as needed.
- Occasional evening and weekend availability may be required.
- Perform other duties as assigned.
Qualifications
- Master’s Degree (or higher) in Social Work or Counseling Psychology or related field required.
- Licensure with the California Board of Behavioral Science (BBS) preferred or registered with the California BBS required in Social Work, Marriage and Family Therapy or Professional Clinical Counseling.
- Two years of experience providing direct mental health services to youth or young adult with serious mental health challenges required. Direct service experience in an Early Psychosis program preferred.
- Personal or family experience of overcoming mental health challenges highly desirable.
- Demonstrated proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and ability to type 45 WPM.
- Valid California Drivers’ License with an excellent driving record.
- Bilingual/Bicultural in Spanish language or Asian languages (Mandarin, Cantonese, or Tagalog) preferred.
Competencies
- Knowledge of San Francisco County Behavioral Health, community resources, and TAY population preferred.
- Knowledge of Cognitive Behavioral Therapy (CBT) and treatment of co-occurring mental health and substance use disorder preferred. Experience with CBT for Psychosis (CBTp) a plus.
- Strong assessment skills with reference to DSM-5 and well-developed interviewing skills.
- Ability to establish trusting, hopeful relationships with clients and their families.
- Demonstrated experience implementing evidenced-based practices to fidelity preferred.
- Demonstrated ability to interact with and respect differences of opinion, beliefs, culture, appearances and ways of life.
- Customer service perspective and strength-based approach to treatment.
- Knowledge of County, State, and Federal requirements for documentation and reporting, including Medi-Cal/Medicare standards, CPT codes, etc.
- Excellent communication (written and verbal) and interpersonal skills.
- Adaptable, open to change, and able to tolerate ambiguity.
- Strong organizational skills, attention to detail, ability to prioritize tasks, and effect time management.
- Demonstrated experience as a team player with a welcoming attitude.
Physical Requirements, Use of Equipment, and Work Environment
The position requires sitting at a desk approximately 40% of the time, with standing 20% and walking or driving 40% of the time. Ability to perform routine bending, stooping, twisting, and reaching. Lifting may be required occasionally of no more than 20 lbs. at a time. Approximately 40% of the time the employee uses a computer, keyboard, mouse, telephone, mobile phone, fax machine, copier, and video conferencing equipment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work is performed in an office environment and/or at various community locations and requires local travel.
Additional Information
Job Title: Clinical Care Manager
Division: Felton Early Psychosis
Position: 1.0 FTE (Full Time), Exempt
Reports to: (re)MIND® Clinical Program Manager
Send resumes: "jobs@felton.org"
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