Job description

WHAT YOU’LL LOVE ABOUT LEONARD L BROWN INSURANCE AGENCY

Leonard L. Brown Insurance Agency is a growing Retail Broker with four employees.

WHAT YOU WILL LOVE ABOUT THIS JOB

If you love working with a close-knit team, one that not only looks out for our clients' best interests but our fellow associates' best interests, then this is the team for you. We pride ourselves in the service we offer to our clients while also operating in a relaxed, flexible atmosphere.

WHAT YOU WILL LOVE ABOUT WORKING HERE

We have created a welcoming place to work with friendly and professional leadership. We are known for the great care we take with our staff, our clients, and our vendors. We are passionate and determined about delivering the best customer service and making a difference by the work that we do.

ABOUT THE COMMERCIAL INSURANCE CSR JOB

We are a small, family owned and operated insurance agency who are looking for a Commercial Insurance CSR to join our current team of two Commercial Insurance CSRs. This person would work alongside these folks along with our commercial sales team. We are primarily a generalist regarding our client book however we do write a fair share of construction, retail, restaurant, and professional type risks. This is an exciting opportunity for an enthusiastic Commercial Insurance CSR to join our dynamic company. This is a mid-level position and is well suited to an individual who is looking to advance their career. The Commercial Insurance CSR would be primarily responsible for the ongoing service of commercial clients, new and renewal clients, and maintaining a relationship with the Account Manager and Producer to support business development activities while upholding high service standards. These duties include a proficient knowledge of AMS360.

RESPONSIBILITIES

• Learn/be knowledgeable of and implement agency and company procedures.
• Process policy change requests, client payments as directed by the account manager.
• Process new/renewal and cancellation downloads.
• Gather client information for supplemental applications and determine acceptability and placement for new or rewrite business or other carrier needs.
• Quote and present proposal to producer or account manager.
• Process client payments, cancellation, and new/rewrite downloads.
• Maintain cancellation reports and handle claims entry.

REQUIREMENTS

• 3 years of related Commercial Lines experience, a high school diploma, and a current Property and Casualty broker’s license is required. VA preferred.
• Requires Intermediate proficiency with AMS360, MS Office, Excel, Outlook, Word, Adobe, and DocuSign.
• Mid-level experience with Direct Bill, Policy Review, Restaurants, Contractors, Manufacturers, Certificates and EOP’s, Quoting and Rating, Retail Storefronts. Property, Casualty/General Liability, Small Business/BOP, Commercial, Umbrella, and Workers’ Compensation coverage knowledge required.
• CISR, CIC and/or CRM preferred.
• Customer oriented, detailed, motivated team player with effective communication skills who enjoys relationship building and exercises good judgement with ability to take initiative and make decisions.

BENEFITS

• Health Insurance.
• Base Salary plus Bonus.
• PTO (Paid Time Off).
• Paid Holidays and Sick Time.
• Employer paid 401 (K).

HOW TO GET STARTED

Click APPLY NOW to complete our application.

Job Type: Full-time

Pay: $32,000.00 - $46,000.00 per year

Benefits:

• 401(k)
• Health insurance
• Paid time off

Experience level:

• 3 years

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• Remote

Work Location: Remote

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