Job description

Job Purpose: If you are detail-oriented, a creative problem-solver, and highly customer-service focused, the Commercial Transportation Underwriter position could be the one for you!

In this role, you will collaborate with brokers/agents in an underwriting capacity resulting in premium growth and profitability.  This role will also help third parties sell to an end source in a competitive market over a short sales cycle and compete against incumbent vendors, price and/or industry leaders.

Insurance is a terrific, dynamic industry; couple that with the incredible family-owned culture at JM Wilson, and this is an opportunity you do not want to miss!

Duties and Responsibilities:

• Quote or decline new business by evaluating the submissions for acceptability to company underwriting guidelines including review of applications, websites and loss runs.
• Quote or non-renew existing business by analyzing the file to verify if it still fits company underwriting guidelines, obtaining renewal information, checking loss runs, and utilizing all available internal markets.
• Bind and set up policies for issuance.
• Make phone calls to customers and companies, return customer calls, and make calls to company underwriters for assistance on account service issues.
• Maintain daily workflow in ImageRight by analyzing, handling or forwarding to the technicians’ daily tasks for processing.
• Meet service standard requirements.
• Make regular tele-sales calls as directed by manager.
• Write SOPs (Standard Operating Procedures) and Idea Suggestions by following guidelines as determined by team goals.
• Maintain underwriting knowledge by attending underwriter training meetings at JM Wilson and insurance carriers; also by reviewing company underwriting changes and manual updates.
• Back up others in the department and company by answering phone calls, handling customer service needs, quotes, binding and handling rush items.
• Perform other related duties as assigned.

Skills and Abilities:

• Excellent written and oral communication skills.
• Detail accuracy required.
• Effective decision making and negotiating skills.
• Willing to work overtime as necessary, depending on volume of work, to meet company guidelines and goals.
• Effective time management skills with ability to handle requests within company guidelines and goals.
• Effective organizational skills with ability to work with multiple interruptions.
• Work in a sitting position for several hours.
• Knowledge of Salesforce and ImageRight software programs is a plus.
• Experience with company rating programs.

Education and Position Requirements:

• Bachelor’s Degree, plus 2+ years of experience, preferably in a related area (such as claims, insurance, financing, etc.).
• Transportation Underwriting experience preferred, but not required.
• Pay will be commensurate with experience level.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Carmel, IN 46032: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Commercial Insurance: 2 years (Preferred)
• Trucking Insurance: 2 years (Preferred)
• Insurance Underwriting: 2 years (Preferred)
• Excess & Surplus Insurance: 2 years (Preferred)

Work Location: In person

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