Job description
Visions in Education is looking for an energetic and team-oriented individual to join their marketing team. The Communications Coordinator will work with others to coordinate, write, edit and publish communications to internal faculty and staff, as well as, to external constituencies (students, families, prospective students). This role will help manage WordPress content management system and various other systems. Coordinate and provide training in the maintenance, use and distribution of the various communication tools utilized by the school (WordPress, Facebook, Adobe Creative Suite, etc.). Support marketing and communications efforts for external and internal events; occasionally attend industry conferences. Help manage all social media channels, from strategy to implementation of daily activities. Content generation and messaging development across all marketing and communication efforts. Collaborate across multi-functional teams.
The successful candidate will have outstanding communications skills with demonstrated, strong writing experience. The Communications Coordinator must have the ability to multi-task in a fast-paced environment, while providing a high level of accuracy and quality.
This position will work at our office in Carmichael, CA. Bilingual applicants are strongly encouraged to apply.
We have a very generous, competitive benefits package that includes 100% employer-paid Medical/Dental/Vision (single), Retirement (CalPERS), Vacation (10 days), Sick and Holiday (22 which includes 2 weeks of paid time off over the holiday season).
CHARACTERISTICS OF THE CLASS
Under general supervision, plans and performs a variety of complex, highly skilled and responsible administrative support requiring a high level of initiative, judgment, organizational skills and an understanding of departmental functions and overall charter school operations and procedures; analyzes and transmits information to and from the public, administration, faculty and staff, including the development and editing of all school publications. Duties and responsibilities generally cover a wide range of responsibilities and activities.
ESSENTIAL FUNCTIONS
Any one position may not include all of the duties listed nor do all of the listed examples include all of the tasks that may be found in positions of this class:
- Coordinates the flow of information among faculty and staff.
- Coordinates the flow of information among the school and its external constituencies.
- Coordinates and provides training in the maintenance, use, and distribution of the various communication tools utilized by the school to accomplish other primary functions and responsibilities.
- Catalogs and controls the various elements of the school’s communication tools.
- Coordinates communication efforts among marketing and technology staff members.
- Support the development of multimedia communications tools as directed.
- Support the design of the school’s identified standards and visual brand as directed.
- Support executive communication needs as directed.
- Support overall communication strategy development and execution as directed.
- Support communication analysis and reporting as directed.
- Ensures widely used communications tools contain information which is up-to-date, accurate and absent of conflicting statements between contributing authors. Notes where communication is out of alignment and identifies the root cause; provides training in best practices to responsible parties.
- Prepares agendas; organizes, schedules and attends meetings; takes notes; prepares official minutes and/or summaries; and distributes as required.
- Supports assigned Administrator as needed with report writing, presentation preparation, and industry messaging research. Composes correspondence independently or with only general direction and review.
- Maintains a continuous flow of information that achieves the goals of the school’s overall communications objectives and strategic plan.
- Plans, controls, and measures usage/distribution for a variety of informational services.
- Compiles data from a variety of sources and prepares reports, summaries, and charts related to communications efforts and effectiveness.
- Serves in advisory and consultant capacities to school administrators, teachers and others in matters concerning communications between persons and groups.
- Writes, edits, proofs and publishes policies, procedures, directives, reports, manuals, brochures, bulletins, memos, letters and other forms of communication.
- Makes decisions based on established policies and procedures and exercises discretion and judgment in resolving problems for employees, parents and students.
- Cooperates and works closely with news media.
- Creates a public awareness of the school, its accomplishments, and its brand.
- Researches mass media, interviews individuals and groups in person or on the telephone, conducts surveys, and utilizes other techniques to sample audience attitudes and trends.
- Keeps special confidential correspondence and complex files and records, maintains control files on matters in progress and expedites completion; reviews files for compliance with school and legal requirements.
- Participates in the development of efficient processes and procedures related to all aspects of the department.
- Initiates and participates in the research, collection, and compilation of data for reports, projections and estimates.
- Develops and presents training events with associated training materials for various systems, policies, procedures and processes.
- Uses various web analytic tools, systems and databases to pull ad hoc data which may be used for business analysis and management reporting.
- Reviews, develops and/or writes policies and procedures related to the use of content management system(s), website and related systems.
- Ability to manage a Content Management System (CMS) with a high degree of skill and proficiency.
- Ability to leverage various systems and applications to produce training and informational videos with a high degree of skill and proficiency.
- Attends staff meetings, in-service training, workshops, classes, conferences and other training.
- Maintains confidentiality.
- Performs other duties as assigned.
QUALIFYING EDUCATION & EXPERIENCE:
- Bachelor’s degree with an emphasis in Psychology, Communications, Journalism, or Marketing preferred.
- Two years of increasingly responsible experience involving public contact, preferably in an educational setting.
- Experience in public relations management, public information, public affairs, journalism, marketing or a similar occupation preferred.
SKILLS, KNOWLEDGE AND ABILITIES:
- Knowledge of correct English usage, spelling, punctuation, grammar and composition.
- Skill and ability to read, write, proof and edit written documents with speed and accuracy.
- Skill and ability to work with flexibility, efficiency and diplomacy.
- Skill and ability to use self-restraint, professional judgment, independent decision making, and develop strategies to deal with a variety of people, adversaries and advocates under varying situations and conditions.
- Ability to maintain a professional attitude and a strong customer service focus at all times, with a strong desire to succeed and solve problems.
- Skill and ability to use tact, patience, courtesy, diplomacy, and clarity in written and oral communication and in interpersonal relations with a broad and diverse audience.
- Ability to work confidentially.
- Knowledge of or ability to learn, interpret and apply Visions In Education’s objectives, policies, procedures, rules, regulations and operations.
- Knowledge of or ability to learn and use applicable sections of the California Education Code, Charter law and other pertinent laws.
- Ability to work independently and in a team environment, and be held accountable for results.
- Skill and ability to plan, organize, coordinate and prioritize workload to effectively manage multiple tasks and meet established timelines.
- Skill and ability to define problems, research and collect information, establish facts, analyze and evaluate alternative solutions, problem solve, draw valid conclusions and use independent decision making.
- Knowledge, skill and ability to support the use of content management systems.
- Skill and ability to effectively analyze situations and make decisions on procedural matters with minimal supervision/direction.
- Skill in using databases, spreadsheets and web-based systems to research data in support of analysis and decision making processes.
- Ability to understand and apply technical procedures and requirements.
- Knowledge of basic mathematical skills to prepare a variety of reports.
- Knowledge, skill and ability to use modern office practices, procedures and equipment; use record-keeping, bookkeeping and file/document maintenance techniques.
- Knowledge, skill and ability to use a wide variety of office equipment including but not limited to: personal computers, associated software programs (including Windows, word-processing, desktop publishing, spreadsheets, graphics, presentation, database and web based applications including document sharing), e-mail, Internet, copiers, scanners, calculators, typewriters and phones.
- Skill and ability to take notes/shorthand and keyboard at a rate required for successful job performance.
OTHER QUALIFICATIONS:
- Possession of a valid California driver’s license, availability of a vehicle and evidence of insurance.
- Willingness and ability to travel within the local area and surrounding counties to meet with students, parents, other staff and the public.
- Due to the nature of our work serving students and families, this position may be required to work overtime, work weekends and possibly flex your schedule to meet the needs of our students/families.
WORK ENVIRONMENT AND PHYSICAL ABILITIES
The physical requirements below are necessary to perform the essential functions. Reasonable accommodations will be made to enable a person with a disability to perform these functions.
- Work environment is an office setting. Requires willingness and ability to work effectively and move about in an office.
- Physical, mental and emotional stamina to work up to an eight-hour shift under stressful conditions, with frequent distraction and interruptions and deal with angry/upset people in a calm and professional manner.
- Sufficient hand/eye coordination and manual dexterity to use a wide variety of office and computer equipment, to keyboard and write, file, and maintain records and reports.
- Sufficient hearing to conduct in-person and telephone conversations.
- Ability to speak in an understandable voice with sufficient volume to be heard in normal conversational distance on the telephone and in addressing groups.
- Sufficient visual acuity to see and read small print.
- Ability to sit for extended periods of time, up to an eight-hour shift (with the exception of lunch and breaks).
- Sufficient mobility to bend, stoop, push/pull, lift, stand, and walk on an occasional basis to file, move equipment or supplies or take work from one location to another.
Job Type: Full-time
Pay: $4,562.00 - $6,487.00 per month
Benefits:
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- Bachelor's (Required)
Experience:
- increasingly responsible: 2 years (Required)
Work Location: One location
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