Contact Centre Agent (Part-Time)

Mandai Wildlife Reserve

Full Time

Singapore

Posted

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Job description

Advertised on: 14 May 2023

Mandai Wildlife Group is dedicated to caring for the planet and protecting animals and nature. Conservation education is intrinsic in all interactions with the Group, to inspire action for a healthier world.

Mandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore that is home to world-renown wildlife parks which connect visitors to the fascinating world of wildlife. The Group is driving an exciting rejuvenation plan at Mandai Wildlife Reserve, adjacent to Singapore’s Central Catchment Nature Reserve, that will integrate five wildlife parks with distinctive nature-based experiences, green public spaces and an eco-friendly resort.

Mandai Wildlife Group advocates for biodiversity, contributes leading wildlife research, develops innovative solutions to promote living sustainably, and collaborates with conservation partners in Singapore and Southeast Asia.

The Group provides funding and in-kind support to Mandai Nature for conservation work across Southeast Asia.

Mandai Global, an entity that is part of the Group, will establish and operate new lines of business anchored in creating positive outcomes for nature and wildlife.

Job Duties and Responsibilities:

You will attend to general telephone enquiries and email correspondence from guests.

Job Requirements:

Minimum GCE N Levels or equivalent
Strong interpersonal and communications skills (English)
Proficiency in other languages will be an added advantage
Must be able to commit 3-4 days a week, including weekends and PHs
Preferably able to work some evening shifts (till 8pm), and for a minimum of 6 months

Specialization

Guest Experience Management

Type of Employment

Part Time

Minimum Experience

Work Location

Corporate Office

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Contact Centre Agent (Part-Time)

Job description

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