Job description
The CS&T Supplier Contract Manager role oversees a team of Contract Analysts supporting technology supplier relationships and governance operations of a portfolio of Client Services and Technology vendors with varying degrees of complexity and a budgeted annual spend of greater than $600 million. This leader will be a part of a dynamic Supplier Engagement and Governance (SEG) leadership team that will build TIAA CS&T vendor capabilities as one of four critical SEG organizational pillars.
Key Responsibilities and Duties
Career Level
9PL
Required Skills:
Key Responsibilities and Duties
- Ability to execute against, and refine, existing vendor governance framework
Lead a team responsible for contract management and governance across the vendor lifecycle (i.e., Defining KPIs, Regulatory Compliance, Contingent Worker Skills and Assessment Profiles, Vendor Onboarding/Offboarding, Review of New/Renewal Contracts)
Proactively manage vendor portfolio risk; review and oversee progress on identified contract and portfolio risk along with mitigation plans and timelines
Maintain central database for contract tracking, workload management, and metrics tracking
Review & present all exceptions to the Sourcing and Procurement process
Support Business Leaders in the drafting, submission, and tracking of resource procurement requests
Define requirements for MIS/Dashboards to inform Contract Management decisions and actions
Escalate material issues / risks for further review and escalation with relevant stakeholders and governance forums
Work closely with business stakeholders (ex: Business Leaders, Strategic Sourcing, Finance, Risk and Compliance teams, Service Delivery) to achieve desired outcomes
- University (Degree) Preferred
- 5+ Years Required; 7+ Years Preferred
- Physical Requirements: Sedentary Work
Career Level
9PL
Required Skills:
-
Ability to conduct comparative analysis across a diversified supplier Portfolio.
-
Project and Program Management capabilities.
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Effective Negotiation skills to drive Supplier performance, compliance, and pricing.
-
KPI and Reporting Development.
Preferred Skills:
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Financial and Budget Management capability.
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Experience working within Agile Methodology.
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Effective Communications, and the ability to work across organizational boundaries.
Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).
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Company Overview
TIAA is the leading provider of financial services in the academic, research, medical, cultural and government fields. We offer a wide range of financial solutions, including investing, banking, advice and education, and retirement services.
Benefits and Total Rewards
The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our
Benefits Summary
.
Equal Opportunity
We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.
Read more about the Equal Opportunity Law
here
.
Accessibility Support
TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.
If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:
Phone: (800) 842-2755
Email:
accessibility.support@tiaa.org
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