Job description

We are currently seeking a candidate to fill our ENTRY Level customer service role. We're fortunate and excited to say that we are expanding, our client demand has increased, looking for the extra hands to join our success team.

Our CSR will provide product/service information to any and all consumers and clients. This right candidate is passionate, patient and communicative to represent the best our company and client services. The ultimate goal to ensure first class service, work efficiently with our client inquiries and maintain the best customer satisfaction.

Duties in the CSSR position include:

• Customer relationship building
• Manage CRM
• Generate Leads
• Brand Awareness
• Present service to client base
• Meet customer service quality needs
• Learn administrative tasks
• Learn other departments of the company
• Diversify your skill-sets and enhance the experience

Position Skills and Requirements

• High school diploma or equivalent education required
• Prior experience important but not required: we provide training
• Proactive attitude / solution oriented
• Strong Communication and active listening skills
• Loves to work and help others
• Ability to adapt to different customers and situations

*This position is not remote*

Job Type: Full-time

Pay: $674.00 - $939.00 per week

Benefits:

• Employee discount
• Paid time off
• Paid training
• Profit sharing

Schedule:

• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus pay
• Signing bonus

Application Question(s):

• We are seeking local DC VA MD candidates only? are you local?
• Do you have your own car to travel to work?

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location

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