Data Privacy Operations Manager

The Manager, Data Privacy Operations manages the day-to-day activities of Data Privacy Operations by working with multiple cross functional stakeholders at varying levels of management. This role anticipates requirements, develops and implements solutions based on industry best practices and sound business judgment to mitigate risks and to achieve key objectives. The ideal candidate thrives amidst ambiguity, monitors the privacy legal landscape, understands the applicable data, leverages data management skills and technology to facilitate compliance with Data Privacy laws and Cox policies.

What You'll Do

• Manage operations for the data subject rights solution including requests to and from third-party service providers.
• Leverage technology and provide data analysis services across multiple products, business or organizational areas to onboard data in scope for data subject rights requests.
• Collaborate with Information Management, Legal, Marketing, Information Security, Government Affairs, Supply Chain, Operations, and other affected departments to support and improve our comprehensive privacy program, consistent with relevant laws and regulations.

• Advance and enforce Consumer Data Privacy compliance strategies such as Privacy by Design throughout the development lifecycle of new technology, product, and marketing initiatives.
• Ensure Consumer Data Privacy policy and process controls are well understood and followed by the enterprise.

• Support enterprise efforts to improve Data Privacy and Data Retention governance.
• Maintain expertise in technologies such as Onetrust Cookie Consent, BigID Data Inventory, and Informatica Enterprise Data Catalog to enable continued compliance with internal policies and applicable laws and regulations.
• Retain International Association of Privacy Professionals IAPP (International Association of Privacy Professionals) certification (e.g., CIPP-US).

What's In It For You

At Cox, we reward your hard work with meaningful benefits.

First, we offer a highly competitive compensation package, 401(k) with a generous company match, comprehensive healthcare, life, and disability benefits, plus numerous other benefits, including adoption assistance, pet insurance, and discounts on travel and cars!

We value people more than technology. That means you'll work within a culture and with a team that values your leadership, your experience, your contributions, and you - yes, you - as a person. We believe recognition is important, and Cox strives to celebrate those who help make us successful every day. We also encourage diversity and support inclusion; we want you to do you and feel comfortable doing so.

We also offer boundless opportunities for growth; you can sharpen your skills, learn a new talent, join a mentoring program, even earn an advanced degree. You'll find the potential for lateral or upward career growth within the Cox family businesses, including the innovative startups in transportation mobility, clean tech and more.

Who You Are

Minimum

• Bachelor's degree in a related discipline and 6 years' experience (data management or product/ process development or management preferably in the telecommunications industry). The right candidate could also have a different combination, such as a master's degree and 4 years' experience; a Ph.D. and 1 year of experience; or 10 years' experience in a related field with no degree

• Well defined analytical and data management skills
• Highly knowledgeable on data lifecycle management and understanding the privacy implications at every stage
• Knowledgeable of the privacy legal landscape regulating the collection, use, tracking and sharing of personal information via first-party, third-party, cookies, or mobile application
• Excellent record delivering multiple projects on time and within budget with little supervision in a time critical environment
• Proficient in Office 365 (Word, Excel, Access, PowerPoint, Teams, SharePoint)

• Experience effectively communicating with cross functional teams and building consensus among stakeholders

• Ability to exercise good judgment, to balance risks in ambiguous and complex situations and to influence without authority

• Passionate about privacy and technology

Preferred

• Bachelor's degree or equivalent in Management/ Business Information Systems, Computer Science or related field

• Experience in Data Architecture, Data Discovery, Metadata Management, and Data Lineage
• 1-3 years of experience implementing and supporting Onetrust applications
• Experience with the AdTech ecosystem, third-party cookie technology
• Ability to quickly spot issues and appropriately prioritize risks and outcomes
• Strong presentation skills
• Growth mindset - every new challenge is an opportunity to learn and grow

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About Cox Communications

Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That's a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you're interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today!

About Cox

Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today!

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.