OUR COMPANY:

Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook, and Pinterest: @AubergeResorts and #AlwaysAuberge.

Our mission is to be the best-loved operator of one-of-a-kind luxury properties and experiences. Auberge is a family of intimate, one-of-a-kind hotels and resorts that define an approachable style of luxury in both product and service that resonates with the curious modern traveler. Passionately local, experience-led, romantic, and stylish, these hotels hum with a vibrancy that is both refined and relevant.

OUR PROPERTY:

Blanketed with meadows of native flowers and wild woodlands, Wildflower Farms sways in rhythm with the seasons and the simple pleasures of life lived Upstate. Ensconced by fragrant fields of wild bergamot and mountain mint, the property’s 140 arcadian acres embody Hudson Valley ease. A slow-rippling river gently embraces free-standing cabins framing clear views of the mighty Shawangunk Ridge. Crisp air, bright skies, and the melodies of Mother Nature beckon stillness and contemplation, while forested footpaths and towering cliffs call to an adventurers’ spirit. Reconnect with yourself and nature at Wildflower Farms.

ROLE SUMMARY:

Join our team as a Director of Food & Beverage Outlets and become one of the authors of our story. The Director of Outlets is responsible for the overall guest experience in our Clay Restaurant and Bar, as well as our Great Porch, Private Dining and In-Room Dining. The food & beverage strengths at Wildflower Farms attracts both hotel guests and local residents from the community, and it’s a vibrant extension of the overall direction of the property – giving back to the land and experiencing all the land has to offer.

As part of the Auberge family, you will immediately become part of an active community of food and beverage professionals who pride themselves on their reputation for expertise and uncompromising standards. You will be responsible for ensuring that all visitors to the restaurant and F&B outlets are delighted by the quality of service, creativity, and variety of our food and beverage offerings, and for establishing our name in the Hudson Valley.

KEY RESPONSIBILITIES:

The key responsibilities for this position are:

Responsible for the management of all aspects of the Restaurant, Outlets (Great Porch; Private Dining; In-Room Dining) and Bar functions, in accordance with hotel standards.

Direct and organize the day-to-day activities of the staff maintaining high standards, and service, maximizing both guest and financial results.

Lead and analyze guest satisfaction, quality of service, sales, costs, quality and presentation of food and beverage products, service standards, condition, and cleanliness of facilities and equipment.

Maintain the highest levels of guest service and develop a rapport with both the hotel guests and the local clientele, meeting, and greeting guests at the Restaurant, and handling guest complaints effectively and pleasantly.

Conduct regular walkthroughs for maintenance to continuously maintain or improve the physical properties

Lead the training and education session for all team members.

Manage the orders and inventory of beer, wine, liquor, and restaurant supplies for the front of the house.

Work with the Director to create a departmental budget, then monitor and maintain the food and beverage costs in line with budgeted and forecasted projections.

Maintain knowledge of trends, systems, practices, and equipment in food and beverage through trade literature, hotel shows, site visits, and monitoring local competitors to compare their operation with the hotel’s Food and Beverage operation.

Develop Food and Beverage goals, strategies, procedures, and policies including offering guests great value in their beverage experience, in conjunction with the Director of Restaurants.

Work as an active member of the management team, creating positive relationships and maintaining active involvement with all hotel operations.

QUALIFICATIONS:

Bachelor’s Degree or Diploma in Hotel Management, Food & Beverage, or a related field.

Five or more years of operating experience in a similar capacity in a top restaurant group or luxury hotel Food & Beverage department.

Experience in maintaining state and federal health and safety regulations.

Experience with accurately and promptly completing administrative tasks that include reporting, budgeting, project management, etc.

Excellent verbal and written English communication skills.

Ability to interact with various computer applications.

Preferred Qualifications:

The ability to communicate in a second language, particularly Spanish, is preferred.

OUR STORY:

At Auberge, we are passionate about our mission to be the best-loved operator of one-of-a-kind luxury properties and experiences. We are storytellers and story-makers, delivering simple pleasures and creating unforgettable memories. Born in Napa and inspired by the most relaxing places in the world, we prize simplicity, comfort, and beauty. Whatever role we play in Auberge, and wherever we work, we all live by the view that our core purpose is to enrich people’s lives. If you feel that our approach is aligned with your own passions and beliefs, then please talk to us about becoming part of our family.

Auberge Resorts Collection is an Equal Opportunity Employer, M/F/D/V. Auberge Resorts Collection provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Auberge Resorts Collection complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.