Job description

• Build relationships and high-level customer satisfaction across account/customer departments (inventory management, customer service, accounts payable, etc.)

• Ability to solve problems, issues and needs from a customer’s perspective and then use creative problem-solving techniques and a consultative sales approach to identify appropriate solutions

• Continues role in preparation and presentation of Business Reviews, Line and Category reviews. Excellent presentation skills, negotiation, and persuasion selling

• Ability to navigate customer’s system to create new items, maintain .com images and content

• Liaison between customer and internal department to resolve consumer complaints

• Own channel and key partner forecasts to drive reliable planning

• Achieve channel goals and revenue targets

• Partner with Marketing to align brand and product messages to ensure proper coverage for omni-channel initiatives

• Deliver excellence in level of brand and product page execution

• Use & manipulate data to execute e-commerce growth plan for customer set by sales director

Job Type: Full-time

Pay: $50,000.00 - $80,000.00 per year

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Brooklyn, NY 11215: Reliably commute or planning to relocate before starting work (Required)

Experience:

• E-commerce: 1 year (Preferred)

Work Location: In person

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