Job description
About the Role
Uber Eats is seeking an associate partner manager to work with our enterprise level partners. The ideal candidate will possess excellent communication and problem-solving skills, enjoys working as part of a team, being customer obsessed, and has a process-driven approach with a go-getter demeanor. You will be responsible for being the voice of the restaurants within the organization to ensure the business is looking out for the restaurant partner.
What You'll Do
- Own outcomes. Work with our enterprise partner managers to complete Uber's highest priority initiatives
- Assist with expansions, rollouts, and new partner initiatives to drive growth with Uber enterprise brands
- Act as the partner's point of contact handling inquiries, resolving conflicts, and providing solutions in a timely manner
- Be proactive. This role will require the ability to think on your feet and work hard through fire drill situations
- Partner internally to efficiently activate new Enterprise locations and re-engage churned locations
- Sell and upsell to net-new and existing franchisees with existing corporate agreements
- Use internal systems to analyze data for client meetings and milestones
- Own build client presentations for business reviews and pitches
Basic Qualifications
- At least 2 years of experience in sales, operations, account management, or similar functions
Preferred Qualification
- Knowledge of CRM like Salesforce + Excel/Google Sheets
- Proficiency in SQL is a plus
- Experience leading cross-functional projects to improve customer experience
- Strong attention to detail, organized, and analytical; with excellent communication, negotiation and interpersonal skills
- Eye for business with a problem-solving attitude
- Someone who thrives in a fast-paced, constantly evolving environment
- Highly creative; passion to change and revolutionize the delivery industry
- Familiarity with the restaurant industry and 3rd party delivery
For Chicago, IL-based roles: The base salary range for this role is $63,000 per year - $70,000 per year.For Dallas, TX-based roles: The base salary range for this role is $63,000 per year - $70,000 per year.For Santa Monica, CA-based roles: The base salary range for this role is $63,000 per year - $70,000 per year.For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered sales bonuses & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.
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