We are seeking an energetic, highly motivated and detail-oriented business leader to join our convention services team. Are you excited about working in hospitality at a complex with more than 150,000 square feet of gorgeous event space and more than 300 beautiful guest rooms?

Perks

Competitive Salary, Bonus Plan, Full Benefits Package, Travel Discounts, Paid Time Off, Holidays and 401(k)

Who this job will appeal to:

The position purpose of the Event Manager is to manage, coordinate, and execute group assignments turned over by the Sales Department. Monitor all contractual agreements pertaining to guest room blocks, meeting space, food and beverage and special concessions. Effectively communicate to all hotel departments the information necessary to successfully execute the group’s needs while maintaining a good client relationship.

What you will be doing:

• Manage, coordinate, and execute group assignments turned over by the Sales Department.
• Maintain strong client relations and ensure that conference specifications are communicated and executed for a successful meeting experience for the meeting planner and attendees.
• Monitor conference activities on-site to ensure accurate and timely execution of conference arrangements.
• Perform job responsibilities in accordance with organizational standards.
• Cultivate client partnerships and ensure that all details are communicated and executed for a successful and enjoyable experience for all involved.
• Monitor and manage room blocks according to contract utilizing group history reports and information given by clients to maximize hotel revenue, making adjustments as necessary.
• Review sales contracts as well as other important information, i.e., room block, cutoff date, special concessions and attrition clauses and validate with client.
• Monitor and enforce program deadline dates and work with clients to release meeting space not needed to maximize hotel revenues.
• Recommend enhancements and or upgrades to maximize revenue.
• Engage in site visits and/or other client meetings.
• Produce and distribute conference resume prior to first day of main group arrival and communicate any changes and updated information to hotel departments.
• Participate in weekly Sales Meeting, Operations Meeting, BEO Meeting and any other required meetings relevant to role.
• Check sleeping room and suite block, special room concessions and rates as outlined in contract with group reservations agents, as well as updating group rooms coordinator with any changes.
• Verify credit information submitted in account management software system at point of turnover, to include estimated amount of billing, billing type, and appropriate contact and update information as necessary until departure.
• Participate in Pre/Post Conference meetings and review bill with client.
• Professionally represent the hotel by participating in client and industry functions.
• Continually monitor actions of competitive hotels (product quality improvements, supply changes, pricing strategies, service offerings, etc.).
• Develop and maintain rapport with hotel community and key community contacts to ensure a visible presence in the industry.
• Maintain a Passion & Drive to outperform the competition.
• Attend all department and hotel meetings as necessary.
• Be a leader and a role model to all associates.
• Follow Standard Operating Procedures (SOPs) as outlined in the hotels’ SOPs.
• Perform any other job duties as assigned.

Education

• Bachelor’s degree (B. A.) from four-year college or university; or equivalent combination of education and experience.
• Marriott Consolidate Inventory (CI) experience a plus!

Experience

• Minimum 1 Year of Management Experience in a similar position within the hospitality industry.
• Food & Beverage Menu Knowledge & Pricing strongly preferred
• Superior Selling & Negotiation Skills- Proven ability to close deals
• Sales Software Knowledge helpful (i.e. Delphi/ SalesPro)
• Professional, Service Oriented Demeanor

Benefits

• Competitive Salary with Bonus Plan
• Medical / Dental / Vision Insurance
• Short Term Disability / Long Term Disability / Life Insurance
• 401(k) - 4% Match
• Paid Vacation Days
• Nine (9) Paid Holidays
• Company & Marriott brand Travel Discounts

Physical Demands

• Must have the ability to lift/ pull/carry up to 15lbs regularly and up to 30 lbs occasionally.
• Endure various physical movements throughout the work areas.
• Reaching
• Remain in stationary position for extended periods throughout work shift.
• Satisfactorily communicate with guests, management and co-workers to their understanding.