Job description

This is your opportunity to join Ayres Hotels, as growth has brought a new addition to the collection, in the Inland Empire. With opening near, Ayres Hotel Rialto is seeking a dynamic and professional Sales Manager.

In this role, you will guide the hotel to success prior to their grand opening by developing new accounts. You will be expected to maximize profits of the hotel while maintaining customer satisfaction, and meeting and exceeding forecasted and budgeted revenue goals following the grand opening this spring.

We are looking for a highly motivated and determined individual who is ready to take on this challenge.

About Ayres Hotel Rialto:

The Ayres Hotel Rialto will offer 135 spacious rooms, an on-site bar, as well as a beautiful courtyard, outdoor pool, fitness center and meeting spaces. Guests can expect the same authentic style and personalized service in Vista that you have come to expect from all Ayres Hotels.

Our goal is to positively impact the community by creating jobs and operating the hotel with the help of many local businesses as our suppliers, vendors, and partners. The construction alone is expected to provide hundreds of jobs for local community followed by an anticipated 40 hospitality jobs once the hotel opens.

Compensation:

Benefits included such as medical and dental insurance, life insurance, 401k + company match, plus more!

$21 - $23 per hour

*This position is eligible to participate in the sales quarterly incentive program.

POSITION PURPOSE:
Provides supervision and direction for all Housekeeping activities of the hotel to ensure the highest levels of cleanliness and guest satisfaction are maintained.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Knowledge, understanding, and adherence to Company Core Values, Mission Statement and Ayres Way.

Implements and maintains Housekeeping department minimum standards. Responsible for the hiring, training, and supervision of property housekeeping staff.

• Prepares work schedule for staff and authorizes payroll for the department based on approved labor standards.

Plan, organize, and monitor staff activities to ensure compliance with quality assurance standards set by the Hotel, which requires continuous visual inspection of guestrooms and public space areas including: restaurant, lounge, meeting rooms, lobby, halls, etc.

• Complete the monthly quotas set of twice yearly guestroom deep cleans, as well as quarterly guestroom inspections.
• Evaluate condition of furniture, fixtures, decor, etc. Make recommendations and assist in the coordination of rehab projects.

Communicate effectively, both verbally and in writing to provide clear direction in assigning housekeeping and laundry staff in details of work.

• Perform interviews, reference checks and complete new hire requirements. Provide staffing, training, counseling, and performance reviews for housekeeping department.

Distribute and delegate workload to guarantee maximum productivity and guest satisfaction with minimum outlay of expenses in terms of labor and materials. Monitor house count and make staffing adjustments accordingly.
Manage finances of housekeeping and laundry operations including budget and inventory controls.

• Analyze data and compile reports on expenditures, wages, labor, supplies, etc. in relation to hotel financial forecasts and budget.
• Operate within the established labor standards. Establish and maintain adequate supplies for efficient operation of department.
• Supervise the operation of linen, uniform, supply and storage rooms. Place linen, uniform, and supply orders as needed.
• Install inventory controls for uniforms, linens and supplies to be monitored by issuance procedures and purchasing.
• Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for Team Members and ensuring proper labeling of hazardous supplies.
• Plan and conduct staff meetings. Attend various other related meetings to obtain and disseminate pertinent information.
• Manage guest lost and found including, store and inventory all items, conduct any guest inquiry phone calls, and get guest mailing information as needed

The Company adheres to all applicable wage and hour laws, including meal periods, rest periods and overtime. As a department manager, you are responsible for being familiar with these policies and for adhering to them at all times. You are also responsible for assuring the those you supervise also understand and adhere to these Company’s policies. You must immediately document and report any violations.

For a complete list of employment opportunities visit us at www.ayreshotels.com

Empleador de Igualdad de Oportunidades

Equal Opportunity Employer

We Care About People * We Value Teamwork * We Deliver Results

Job Type: Full-time

Pay: $21.00 - $23.00 per hour

Shift:

• Day shift

Experience:

• Hotel Housekeeping: 2 years (Required)

Work Location: One location

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