Front Desk Clerk- National Park Inn - Seasonal - $16.00

Full Time
Longmire, WA
Posted
Job description

Ascending to 14,410 feet above sea level, Mount Rainier is an iconic point in the Washington landscape. Our associates gain valuable experience here while meeting guests and coworkers from around the world, and in their free time they have a magical world of pristine mountain meadows, majestic waterfalls, peaceful old-growth forests, and much more to explore!

Throughout the season we have regularly scheduled activities and day trips with transportation provided for associates, including trips to nearby adventures or cities like Seattle to visit Pike Place or catch a Mariners game! Employees with vehicles are only a short 2-hour trip away from exploring many destinations like Portland and Seattle on their own.

Because of our unique location, room and board are provided to associates who do not live in one of our surrounding communities at a very low-cost via payroll deduction. Laundry facilities are provided at each dorm unit at no cost to employees. Employee meals are served in Employee Dining Rooms. We can also accommodate a limited number of RV units. All RV's must be fully self-contained - no camper shells/vans, etc.

Do you naturally reach out to help others, including guests and co-workers? Are you excited by the opportunity to live in a remote and beautiful location? Are you willing and able to work hard? If so, we want to hear from you!


Other Benefits:
Paid Sick Time
Eligible for bonus of $140 per month worked if work agreement requirements are fulfilled
Eligible for up to $300 reimbursement of sponsored activity entrance fees


2023 Summer Season Runs May through October


Front Desk Clerk- National Park Inn - Seasonal - $16.00


JOB SUMMARY
The Front Desk Clerk/Cashier/Host at the National Park Inn provides excellent service at the hotel front desk, performing all relevant functions including checking guests in and out, completing reservations, answering phones, coordinating services for guests. Due to small size of operation, assist regularly in other areas such as host, busser, server, and retail clerk.

ESSENTIAL FUNCTIONS
Assist guests through friendly interactions, answering questions, and completing tasks
Provide administrative, reception, and program support to management, staff, and guests
Manage walk-in traffic. Sign in guests as needed. Smile and greet guests in a welcoming manner
Register and assign rooms to guests, provide quote for room rates and up-sell the guest when possible
Assist in coordinating the front desk and housekeeping departments
Verify that the correct charges and credits are posted to the corresponding guest folio; collect payment for charges
Ensure all cash and cash equivalents are accounted for and balanced at the beginning and end of each work shift
Assist as needed with other functions, serving as host, busser, server, etc.
Resolve guest concerns and complaints within scope of authority; refer to management as appropriate
Performs such other related duties as directed or required

SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE
High School Diploma/G.E.D. equivalent preferred. Minimum of at least 16 years of age.
Clerical skills including typing, filing, office machine operations, cash register operation, maintenance of records, and the ability to undertake multiple tasks simultaneously. Computer proficiency.
Food Server and TIPS/MAST card required.
Demonstrated talent for interacting with a wide variety of people; ability to effectively organize and coordinate multiple priorities; ability to learn and develop new skills; ability to problem solve.
Ability to arrange and coordinate schedules for reservations.
Excellent interpersonal, administrative, telephone and other communications skills

Physical and Mental Requirements
Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit. Bend, lift, carry, reach/extend arms, and hands above shoulder height frequently, or otherwise move in a constantly changing environment
Lift, carry, and push up to 10 lbs. regularly, 15-20 lbs. frequently, and up to 30 lbs. occasionally
Able to stand for extended periods and to climb steps occasionally
Speech recognition and clarity, including the ability to understand the speech of guests and co-workers and the ability to speak clearly to be understood by same in English
Physical presence at the job site is essential to perform job duties


Guest Services, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

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