Front Desk Coordinator

Full Time
San Diego, CA 92127
Posted
Job description

Voted the Best Facial Plastic Surgeon in San Diego every year since 2015 Ranch & Coast Magazine, SKY Facial Plastic Surgery is looking for an experienced professional committed to delivering 5-star luxury-level service to our patients. This is a fast-paced & intense job in a serious industry. If you have what it takes to join the best in the industry, then keep reading!

This is our preferred starting position for those looking to start a career on the SKY Team; excellent career growth potential over the years up to an assistant management level.

As part of our front desk team, you will be in charge of checking in patients for appointments, expertly fielding incoming communications, managing our busy clinic schedule, keeping patient charts organized and updated, and making sure that the team is prepared for each patient.

Apply if you love being the one to greet customers, are passionate about helping people feel beautiful & confident, have excellent attention to detail and have advanced computer skills.

4 Minimum Requirements

1. Passion

  • Passionate about who we are and what we do.
  • The number one thing our team members love is helping people feel beautiful and confident - being a part of their journey.

2. Relevant Experience

  • Experience answering the main phones for a company, scheduling appointments, and transferring calls.
  • Experience greeting visitors for a company; preferably checking in customers for appointments.

3. Professionalism

  • Attention to detail; likes a structured environment.
  • Excellent written communication skills, including proper punctuation, spelling and grammar.
  • Excellent verbal communication skills; ability to navigate nuanced conversations with customers successfully.
  • Bachelors degree + interest in medicine/beauty OR equivalent experience in a relevant field (high-end customer service). Plastic surgery would be ideal, but it could also be in the hospitality industry, at a spa, or high-end retail sales.

4. Strong Computer Skills

  • Type at least 50 wpm
  • Very comfortable using Mac computers
  • Quick learner of computer software
  • Good at troubleshooting technology
  • Advanced with Microsoft Word and Excel
  • Experience with Microsoft Office 365 is a plus

Pay & Benefits

  • We require COVID-19 vaccination in order to work onsite (and a booster for those eligible to get one).
  • If you meet the above requirements, the starting pay is $24/hr the first year of employment with the ability to earn annual raises and bonuses after your first year.
  • Current shift for this position is Monday to Friday 8AM to 4:45PM.
  • Located in 4S Ranch, in north county San Diego near Escondido / Rancho Bernardo areas.
  • Earn up to 3 weeks of paid time off annually
  • Employment anniversary cash bonuses, discounts and perks
  • Uniforms (scrubs) provided
  • Profit Sharing and 401K
  • Individual coverage health reimbursement arrangement (ICHRA)

How to Apply

Score Expert on the Indeed Assessment to receive an automatic invitation to our online interview. Shine on the online interview and be invited to our virtual interview. Top candidates will be invited to meet with our entire team as a final step.

**Please do not contact our office directly. We are getting overwhelmed by emails and phone calls from interested candidates. We 100% use Indeed to communicate and all applications are replied to within 7 days (but usually much quicker than that).**

Job Type: Full-time

Pay: $24.00 - $26.00 per hour

Benefits:

  • 401(k)
  • Employee discount
  • Health insurance
  • Paid time off
  • Retirement plan

Medical specialties:

  • Plastic Surgery
  • Surgery

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

COVID-19 considerations:
As a fully-accredited surgery center, we have rigorous policies & protocols in place including but not limited to N95 Masks available, Air Scrubbers, strict disinfecting and cleaning protocols. We're also currently limiting facility access.

Application Question(s):

  • ALERT: Successful completion of the Indeed Assessment for "Administrative assistant/receptionist" is required to be considered. Tips: 1) Plan for the assessments to take about 15 minutes. 2) Use a computer (not your phone) 3) Each question is timed & you only get one shot. Indeed doesn’t allow you to retake assessments. 4) When you get to the Completed page, do NOT click on the link to request accommodations by accident - simply close the tab. The results are sent to us automatically.

Work Location: One location

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