Roles & Responsibilities

The job scope will include:

• 
  Meet and greet patients when they and ensure their needs are met
• Find out and understand the needs of patients and recommend suitable treatment plans and products for them without sounding pushy

• Handle simple reconciliation and bookkeeping in case the nurse manager is not around
• Do stock take at the end of every week
• Manage billing, invoicing, and checking out of patients
• Perform basic housekeeping
• Answer phone enquiries and manage booking of appointments
• Manage and registration of patients
• Ensure all applicable forms are signed
• Confirm all appointments
• When required, assist the doctor in administering treatments to patients
• When required, prepare the patients for treatment and/or review when they arrive

front

desk

officer

front desk officer