Job description

Full-time receptionist needed in a busy law firm in Pawtucket, RI. Responsibilities include:

• Knowledge of office equipment such as computers, printers, scanners, copiers, and video conferencing equipment
• Greeting clients and visitors and answering visitor inquiries
• Answering and routing incoming calls on a multi-line telephone system
• Scheduling and routing clients
• Follow-up calls to clients
• Maintaining and scheduling conference rooms
• Maintaining the waiting area, lobby, or other public areas
• Maintaining multiple data bases
• Serving coffee or tea to guests and clients
• Scanning, photocopying, faxing, and filing documents
• Collecting and routing mail and hand-delivered packages
• Data entry and drafting simple correspondence
• Establishing new case files and maintaining current files
• Ability to learn legal software and the Microsoft Office programs
• Other responsibilities as assigned by the Attorney

The ideal candidate must possess excellent interpersonal and customer service skills to communicate with senior level attorneys, partners, clients, opposing counsel, court reporters, vendors, staff, and others. They must be willing to be a part of a professional and dynamic team. Strong spelling and grammar skills are required and some familiarity with legal terms and an understanding of various office forms and legal documents is also crucial to the job.

The role of receptionist is important as they are a visitor’s first business contact with the firm or company, a professional appearance and polished demeanor are important. Other personal traits necessary to the job are:

• Respect for confidentiality and discretion
• Attention to detail
• Positive, upbeat attitude
• Patience in dealing with difficult visitors
• Dependability

A high school diploma is required as well as some formal office education or training.

Note: Health insurance is not offered for this position.

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Benefits:

• 401(k)
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Customer service: 1 year (Required)

Work Location: One location

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