Job description
- Responsible for supervising the daily operations and activities of the front-of-house employees in accordance with department policies and procedures, and the management of all front-of-house operations (excluding kitchen).
- Direct and monitor service staff's adherence to technical and hospitality service standards.
- Ensure that guests receive excellent service and hospitality throughout each days specific service periods.
- Ensure excellent maintenance and cleanliness of the dining room at all times
- Organize and complete the administrative setup and break down of service.
- Maintain effective & timely communication to all FOH staff.
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