Position: General Manager

Reports To: Vice President of Operations

Summary of Position

Responsible for effectively leading and managing all operations of the hotel while achieving overall financial success. Coach, mentor, and motivate all hotel personnel, especially department heads and create culture of exceptional guests’ and associate’s experiences.

Why work with us?

• Competitive Wages
• Paid Vacation for Full and Part Time Associates, With Cash Out Options
• Quarterly Bonus Opportunity For All Associates
• Anniversary Bonuses
• Medical/Dental/Vision Benefits offered at 25 hours+, Company Pays 60%
• Medical Telehealth Paid For 100% By Us
• Accommodating Work Schedules

General Responsibilities

• Have an in depth understanding of and effectively execute and monitor the results of all Company Operations, Human Resources, Accounting, Sales and Marketing, Revenue Management and Food and Beverage procedures and policies.
• Have an in depth understanding of all Franchise standards, requirements, and changes.
• Directly manage, supervise, motivate, mentor, coach and counsel all department heads.
• Serve as a support resource for all department heads.
• Ensure effective communication and collaboration between all hotel departments and Corporate Office Executives.
• Monitor and ensure completion of daily, weekly, and monthly activities for all departments of the hotel.
• Responsible for the overall success of the hotel, using strong leadership skills to drive revenue, maximize profits, ensure quality and the highest guest experience.
• Be a Brand Champion for the hotel.
• Be a Culture Ambassador for the hotel.

Optimum Attributes:

• Willing to take responsibility and accountability for the team.
• Strong attention to detail & ability to multitask.
• Epitomize professionalism.
• Determined and motivated to meet and exceed expectations.
• Reliable, responsible, and dependable
• Highly developed verbal and written communication skills
• Motivating team player
• Active & attentive listener
• Open with praise; discreet with criticism.
• Emphatic and tolerant
• Consistent and influential
• Rational, prudent, and practical

• Has a minimum three (3) years of hotel management experience (1 year of General Manager)
• Effective verbal and written communication skills in English.
• Willing and able to sign Company non-disclosure and non-compete agreements.
• Willing to work weekends and holidays based on business needs.
• Possess an in-depth understanding of tools, spreadsheets, and methods for analyzing data.
• Experience in journal entries, accruals, profit and loss statements and general ledgers
• Ability to deal effectively with a diversity of individuals at all organizational levels.