From strategy to execution, the Government & Public Sector practice of Ernst& Young LLP provides a full range of consulting and audit services to help our Federal, State, Local and Education clients implement new ideas to help achieve their mission outcomes. We deliver real change and measurable results through our diverse, high-performing teams, quality work at the highest professional standards, operational know-how from across our global organization, and creative and bold ideas that drive innovation. We enable our government clients to achieve their mission of protecting the nation and serving the people; increasing public safety; improving healthcare for our military, veterans and citizens; delivering essential public services; and helping those in need. EY is ready to help our government build a better working world.

The Opportunity

The Service Delivery Center is made up of high-performing, US-based resources who work closely with our experienced professionals to deliver project-based work and managed services to our federal clients. The Service Delivery Center is a core component of the Government & Public Sector practice (GPS).

This role is part of our Cybersecurity – Digital Identity (DI) team which assist our clients in aligning security management strategy with business goals by managing who has access to which resources and services, as well as enforcing business, privacy, and security policies. Supported by our strategic alliances with third-party vendors, our experienced professionals provide a broad range of services including: service planning and transition, service designing, operations support, platform support and continuous service improvement of IAM solutions/services.

Your Key Responsibilities

The Senior Analyst provides seasoned cybersecurity troubleshooting, analysis and technical expertise, oversees the work of junior team members, and serves as escalation point for more complex technical issues.

• Provide technical guidance in IAM service operations and delivery to other junior members of the SDC team
• Collaborate with on-site GPS IAM consultants in identifying process improvements, enhancing existing IAM solution and operating IAM processes as required
• Develop new features and bug fixes for client's SailPoint IIQ implementation
• Assist engineering by participating in design reviews adn code reviews
• Participate in requirements gathering and use case development sessions with client and engagement team.

Skills and attributes for Success

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  Proven ability to produce high-quality work products within expected timeframes
• Strong client and relationship building skills
• Strong communications (both written and verbal) skills

To qualify for the role, you must have

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  Bachelor’s degree in a related field
• Minimum of 3 years of related experience
• Must be able to obtain and maintain a Secret-level clearance or higher
• Experience of one or more of the following IAM solutions:
  • User identity lifecycle management solutions including operations and implementation knowledge of products (such as Saviynt, SailPoint IIQ, RSA Aveksa, CA Identity Governance)
  • Directory services products including operations and implementation knowledge of products (such as Radiant Logic, Virtual Directory)
  • Role-based access control solutions including operations and implementation knowledge of products (such as Saviynt IAG, SailPoint IIQ, Aveksa)
  • Single sign-on and federation solutions including operations and implementation knowledge of products (such as Azure AD, MFA, Forgerock,ADFS, Siteminder, OKTA)
  • Privilege accounts lifecycle management solutions including operations and implementation knowledge of products (such as BeyondTrust, CyberArk, Centrify)
• Experience with access control concepts including directory services, SAML, LDAP, PKI
• Experience with Java or similar language (object-oriented programming) utilized to customize and tailor IAM solutions
• Experience with tools such as ServiceNow, ITSM tool, ITIL v3 framework
• Stay abreast of current IAM industry trends relevant to the services being delivered
• Ability to produce high-quality work products within expected timeframes
• Leadership experience
• Flexibility to travel up to 20%

Ideally you’ll also have

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  Prior experience in a service delivery center or similiare environment

What we look for

We are looking for people who strive to lead themselves, their teams, and their communities, people who can foster effective team work to drive results. We’re interested in authentic communicators with the ability to collaborate with EY colleagues across various teams who want to develop personally and professionally in a dynamic organization.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.