Job description
Dog Groomer
Collierville Animal Clinic
Collierville, TN
Required Skills
- Understand the basics of grooming
- Provides their own grooming tools
- Be thorough and pay attention to detail
- Ability to make decisions independently
- Be flexible and open to change
- Be patient and remain calm in stressful situations
- Ability to work well with a team
- Ability to accept criticism and work well under pressure
- Feel comfortable with customer service / verbal communication
- Carry out basic tasks on a computer
- Time management
Daily Responsibilities
- Arrive on time to scheduled shifts
- Create a welcoming environment for pets and their owners
- Discuss expectations and desires for a pet’s groom with the client
- Shampoo and dry the pet’s coat
- Shape the pet’s coat with electric clippers, scissors, or other appropriate tool
- Maintain a clean environment
- Use medical software to invoice and keep a record of the pet
- Use electronic schedule to be knowledgeable about upcoming scheduled grooms
- Answer phones for all grooming calls
- Work with veterinary staff to ensure pet is medically cared for properly as needed
- Manage daily schedule to groom pets efficiently and send them home on time
- Maintain an upbeat attitude
- Manage anxious pets appropriately (stay calm, use fear-free methods, communicate with technicians when medical intervention may be necessary)
- Speak with client on exit, discuss groom and if expectations were met
- Communicate with management when grooming products are low or need to be ordered
- Ensure company policies are being followed at all times
- Other duties as needed
Job Type: Commission
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