Job description
Healthcare Office Manager
At Serenity Healthcare, we have the fulfilling job of helping patients take their life back! We work with cutting edge technology, such as Ketamine and TMS, to help our patients find relief from depression, anxiety, and other mood disorders.
We are looking for a leader who can hire, grow, and lead a team and will put patient care first. The current growth of Serenity makes this a great opportunity to advance your career while making a difference for those who need it most.
Responsibilities
- Promote an optimal customer experience from the initial interaction through ongoing care in a refined atmosphere.
- Ensure smooth patient flow in a fast-paced environment.
- Lead people and manage processes to ensure adherence to Serenity standards.
- Problems solve customer and staff issues as they arise.
- Conduct daily operations including staff scheduling, office administration, and performance management.
- Lead the hiring, training, and onboarding of clinic staff with the support of recruiters and trainers
Qualifications
- 3+ years business management/supervisory experience.
- A business degree in Marketing, Communications, Economics or Business Administration from an accredited University or an equivalent of education and/or experience in leading teams and driving business results.
- Positive attitude. Assume positive intent in others and optimizing each situation.
- Bring your out-of-the-box problem-solving skills. Every person is unique, we approach issues that arise with a fresh perspective.
- Direct approach to employee leadership. Stand up and take ownership of the team, the office, and patient outcomes.
- This position is a critical member of our company’s leadership team that will understand, reinforce, and lead by example in all policies and procedures.
- Ability to educate, talk about, and help our customers understand what we offer them.
Benefits
- Competitive pay
- Medical, Dental, Vision, insurance
- Life Insurance
- Flexible spending account
- Paid time off
- 401k
- A fast paced and challenging work environment
- Ability to lead and manage cutting edge technology in the mental health field
- Full Training in the Serenity style of Healthcare
- Open and Friendly, professional office environment
Our mission
We believe people should live their best lives, and mental health is a substantial segment of total well-being. We bring the same passion we have for improving our patient’s lives to providing a work experience that will help you do your best work, enjoy the time you invest at work, and succeed in life outside of work. We take our people and culture seriously and make it a priority to invest in both.
Serenity Mental Health Centers is an equal opportunity employer. This position is contingent on successfully completing a criminal background check and drug screen upon hire. We currently do not
require vaccinations.
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