Who we are:

At Vaya Workforce, we are experts at bringing talented professionals together to build extraordinary teams. Each employee is valued for their unique contributions, diverse backgrounds and personal experiences that combine to build our collective group. With continued innovation and process improvement at the heart of Vaya, we are always seeking new ways to deliver value to our clients and prioritizes your needs and offers ongoing opportunities for growth. Join Vaya Workforce and we can begin the journey, together.

Internal Responsibilities:

• Actively participates in weekly internal Managed Service Provider (MSP) Strategy and Fulfillment and Strategy Team (FAST) meetings.
• Assists Account Management (AM) and Program Management (PM) teams in identifying and recommending partners that can assist in filling client's needs.
• Partner with Strategic Placement team in identifying and implementing fulfillment strategies.
• Assists with auditing new MSP and direct accounts to ensure partner support and onboard client requested vendors to the partner panel.

External Responsibilities: Partner Support

• Ensure strategic partners are aligned to all MSP and strategic accounts.
• Assist Partner Engagement Manager as needed with partner inquiries, concerns, etc.
• Audit current partner panel and identify inactive partners and identify strategies to engage them.
• Assist with researching and identifying new partners to help with fulfillment strategies and gaps.
• Actively participate in new partner onboarding process – initial conversation, application process, onboarding, follow-up, and orientation

Data Entry and Analysis

• Participates in quarterly Partner Business Reviews (PBRs).
• Pulls client partner panels for AMs and PMS.
• Initiates the vendor onboarding process – identifying the correct agreement and Client Term Sheets (CTS) for potential partner

Qualifications:

• Two years of experience working in an administrative or customer service capacity supporting clients and vendors.
• Experience in health care setting preferred.
• Bachelor's Degree.
• Experience in a fast-paced office setting providing administrative support and customer service
• Exceptional written and verbal communication skills, as well as exemplary interpersonal relations

What We Offer:

• Free premium medical, dental, life and vision insurance
• Generous 401(k) match
• Celebrations! We hit our goals and reward ourselves. Company-sponsored virtual events, happy hours and team-building activities are always on the horizon — plus, you get a special treat on your birthday!
• Unlimited PTO — we believe in time off!
• Virtual yoga, meditation or boot camp classes offered daily

Aya Is an Equal Opportunity Employer (EEO) and welcomes all to apply. Please click here for our EEO policy.