Job description
**C2C is not available**
**Only U.S. Citizens and those authorized to work in the U.S. can be considered as W2 candidates.**
Job title: Help Desk Support - Sr
Start; ASAP
Estimated End Date: 11/07/2024
Work Location: Hillsboro,OR 97006
Description:
Provides Level 1 and Level 2 support. Helpdesk needs include phone support, handling minor triage issues with basic troubleshooting and escalating all other issues to Level 2 and 3 support. Responsibilities include maintaining, developing and supporting personal computers, servers, local and wide area network, software, and data communications technologies throughout the Firm, to maximize Firm-wide productivity and minimize system downtime. Assists with Helpdesk duties and installs hardware and software. ENTER YEARS OF EXPERIENCE REQUIRED:
- Any Travel for this role?: No
- Remote Options (Fully Remote, Partially Remote, Client Onsite): Fully Remote
o Will the worker need to be Remote local to the office or Remote anywhere in the US: Client Northwest region (Oregon/Washington) required
- Required Level of Education and Preferred Level of Education: HS minimum w/ relevant experience
- Expected Shift: M-F 8-5 PST
**Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
Job Types: Full-time, Contract
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Hillsboro, OR 97006: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- High school or equivalent (Preferred)
Experience:
- Help desk: 1 year (Preferred)
- Windows: 1 year (Preferred)
Work Location: One location
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