V3 Companies, a multi-discipline engineering, science and construction firm is seeking a Help Desk Technician to join our Information Technology Department. This fulltime position is based in our Woodridge, IL office, and features the opportunity for a home/office hybrid work option following an orientation period.

General responsibilities include:

• Help desk monitoring, first-level diagnostics, troubleshooting and resolution.
• Basic system set-up and disconnection including network domain, O365, CRM and active directory accounts.
• Laptop and desktop computer builds (installing, configuring, imaging, creating user profiles, etc.).
• Basic printer, copier and plotter troubleshooting and maintenance.
• Windows OS troubleshooting and resolution.
• Remote user support, including field locations and home offices.
• Perform back-up restores.
• Provide basic IT orientation for new V3 team members.
• Assist with other IT functions as assigned.
• Occasional evening or weekend task work is anticipated when required for off-hour system upgrades and support.
• Occasional in-office support of V3’s downtown Chicago office is expected. Infrequent travel to other V3 offices for special projects may be required.

Qualifications:

• Technical diploma or college degree in Information Technology is preferred.
• 1 to 2 years of related IT experience is preferred.
• Demonstrate problem-solving skills.
• Ability to work well with others and prioritize requests in a fast-paced environment.
• Willingness to accomplish all tasks assigned in a positive and timely manner.
• Strong time management, customer relationship and verbal communication skills.

We offer a competitive salary and benefits package, including medical, dental, vision, 401(k), annual retirement contribution, paid time off, paid volunteer service day and holidays. V3 was just named the #4 best architecture/engineering firm to work for in North America. Join us and find out why.

Please visit our website at www.v3co.com for additional information on V3 Companies. Qualified candidates should submit their resumes to Rachel Reynoso at rlreynoso@v3co.com or fax to 630.724.0385.

V3 IS AN EQUAL OPPORTUNITY EMPLOYER: disability / veteran