Job description
Grow your career as a HR Applications Support Analyst with an innovative global bank in Tampa, FL. Long-term contract with excellent growth potential. Will be required to be onsite 2-3 days per week. Will provide application support, manage system configurations and implement functional enhancements in SAP Concur, which is a SaaS-based Expense and Travel management tool. Will also be part of the team supporting the company’s Travel & Expense (Concur) application used by employees worldwide for their expense claims.
Responsibilities:
Responsibilities:
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Perform testing and validation of the system across different application environments/instances.
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Create and maintain documentation and procedures related to the application such as: requirements documents, test scripts, system and process flow charts.
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Work with other application groups, end users, Development team, third parties and business partners to ensure that the application runs smoothly and efficiently.
Qualifications:
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Bachelor’s degree is required.
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1 to 2 years of experience in application support.
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Experience in an application support role including resolution of production issues, troubleshooting, system changes and/or working with Development or the service provider to implement fixes.
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Previous Concur Travel & Expense application experience or a similar expense reimbursement platform is required.
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Good understanding of systems testing and quality assurance methods and processes.
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Prefer proficiency in using Microsoft Office products (Word, Excel, PowerPoint, Project, Visio).
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Prefer proficiency in Access and SQL.
About our client
Our client stands as one of the world's most renowned global banks and trusted brand with over 200 years of continuously evolving financial services. Its teams provide unique insights to more than 200 million clients and enable progress all over the world. While growing your career, you will work alongside some of the smartest minds in the industry who are excited to share their knowledge and to learn from you.
Equal Employment Opportunity
MATRIX is committed to providing a work environment that values diversity, equity, inclusion and respect. We do not discriminate based upon race, religious creed, color, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status (including registered domestic partnership status), sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity and expression), age (40 and over), sexual orientation, military and veteran status and/or any other characteristic protected by federal, state or local law.
MATRIX is committed to providing access and reasonable accommodations for qualified individuals with disabilities. Supporting medical or religious documentation will be required where applicable. If you are a qualified individual with a disability, you may request a reasonable accommodation under the American Disability Act (ADA) by emailing MATRIX_HR@MatrixRes.com. To ensure a quick response to your request, please use the words “Accommodation request” as the subject line of your email.
For hourly W2 contract roles MATRIX offers a highly competitive benefit package including Medical, Dental, Vision, Life, Disability, HSA, and 401(k) with pre and post-tax options. Please see MatrixRes.com/Benefits for more information.
For hourly W2 contract roles MATRIX offers a highly competitive benefit package including Medical, Dental, Vision, Life, Disability, HSA, and 401(k) with pre and post-tax options. Please see MatrixRes.com/Benefits for more information.
For direct hire placement with our clients, benefits will be offered in accordance with that particular client’s offerings. This may include PTO, Medical, Dental, Vision, 401K and other pre and post-tax options.
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