Immediate - Customer Service Officer (Warehouse Freight Forwarder)
Job description
Job Description & Requirements
Roles & Responsibilities
- Provide service to all customers according to service standard and procedures.
- Responsible for the preparation work of invoice, Order Processing, Delivery Orders and Delivery Summary
- Reply and acknowledge customer enquiry, order, provide delivery summary report through email or phone call
- Check GRN (Good Received Notice)
- Do closing for all D/O
- Prepare & Perform Inbound, Outbound and Inventory Reports
- Manage trucking container / shipping instructions for warehouse with Freight Team (Skylift Consolidator)
- Daily filling
- Update attendance report
- Pull out necessary documents for discrepancy report when required by management
- Any job assigned by superior / manager
Job Requirements
- Non-smoker
- must possess "O" Level/ Higher academic in any field
- Fluent in English and Chinese preferred
- Computer literacy a must
- Attributes: Sincere, courteous personality and willing to learn attitude. Able to work in fast-paced environment.
- Allowance - $100 Transport monthly / AM shift $10 daily / PM shift $20 daily
- Rotating Working hours - 5.5 days week / 44 hours
- Monday to Fridays: Day Shift: 7.30am – 4:30pm / Night Shift: 10pm – 7:00am
- Saturdays: 7:30am – 7:00pm
Job Types: Full-time, Permanent
Salary: $2,000.00 - $2,200.00 per month
Benefits:
- Health insurance
- Professional development
- Promotion to permanent employee
Schedule:
- Day shift
- Early shift
- Late shift
- Monday to Friday
- Night shift
Supplemental pay types:
- 13th month salary
- Overtime pay
Education:
- GCE 'O' Level or GCE 'N' Level (Preferred)
Experience:
- freight forwarding: 1 year (Preferred)
Shift availability:
- Night Shift (Preferred)
- Overnight Shift (Preferred)
- Day Shift (Preferred)
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