Job description

In Home Care Scheduler

Department: In Home Care

Hours: Monday - Friday 8am-5pm with expected On Call Rotation

Reports to: In Home Care Manager

Salary: Starting at $24.00 an hour

First Call Home Health is a Locally Owned and Operated Company providing In Home Care services in greater Salem area since 2002. We are dedicated to helping people in their homes through our staff of caring, compassionate, and talented professionals. If you are looking for a great job with a lot of perks? First Call is the place to be!

First Call In Home Care is looking for an In Home Care Scheduler to join in our mission to enhance the lives of aging adults and their families by helping coordinate their care! This is a company that cares about its employees and has created a family like environment in which to work.

Responsibilities:

• Manages caregivers and places them on personal care assignments.
• Consults with clients to provide appropriate staffing solutions.
• Recruits, interviews, and orients reliable and compassionate caregivers.
• Manages required paperwork and records and prepares documentation when needed.
• Identifies and resolves client and employee issues.
• Cheerfully and professionally answers inbound phone calls.
• Assist in night and weekend on-call rotation once a month with $500 bonus
• Performs other duties as assigned.

Qualifications

• Must have previous experience scheduling for in home care/caregiving.
• Compassion for the elderly
• An analytical mind for scheduling
• Take-charge personality
• Strong attention to detail
• Strong organizational skills and ability to multitask in a fast-paced environment.
• Strong communication, customer service, and problem-solving skills, including the ability to maintain composure under stress.
• Excellent telephone skills
• Highly professional and dependable
• Strong computer and Internet skills
• High school diploma or GED
• Preferred Bilingual in Spanish or Russian

First Call's Vision

We believe in a holistic approach to care valuing each person's physical, emotional, and spiritual needs, bringing the unique approach to each person we serve. By using a holistic approach, we are able to be a positive force creating lasting change in our patient's lives.

First Call's Mission

To hire and retain the best health care professionals and invest time and resources in their professional and personal development. We take care of our employees so that they can give the highest quality care to each patient we serve.

Company Benefits

Medical, Dental &Vision Coverage

401K with company match

6 Paid Holidays

Generous Paid Time Off

Career Growth & Training

Continuing Education

Perks

Supportive and Caring Leadership

Gym membership discount

Office amenities such as coffee bar, tea bar, and frozen yogurt bar

Benefit Conditions:

• Only full-time employees eligible

Job Type: Full-time

Salary: From $24.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Monthly On call
• Weekend availability

Experience:

• In home care scheduling: 1 year (Required)

Work Location: One location

Job Type: Full-time

Pay: From $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Bereavement leave
• Dental insurance
• Health insurance
• On-site gym
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• On call
• Rotating weekends

Ability to commute/relocate:

• Salem, OR 97302: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Required)
• Medical Office: 1 year (Required)
• Computer Skills: 1 year (Preferred)

Work Location: One location

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