Job description

Fast paced law practice is seeking a full-time legal intake specialist to join our team! Candidate must have excellent technological, administrative and communication skills. Great opportunity for someone who wants to be part of a positive, results-oriented team.

We are looking for an empathetic Intake Specialist who is mature, caring and wants to ensure the client experience with our Firm is second to none.

Our ideal intake specialist will answer the phones, triage calls, take messages, screen potential new clients, set appointments on the calendar, and assist attorneys with other needed tasks. Ideally, you will have experience as a Receptionist, Secretary, or Intake Coordinator at a prior law firm, but we are willing to train the right service-minded office professional.

We are looking for someone who can answer the phone with a smile, be an exceptional communicator, act in a professional manner, build trust rapport with clients, take pride in your work, genuinely care about people and want to create a helpful environment.

Basic responsibilities:

Answer phones, triage calls, and take messages

Perform basic intake information for potential new clients – capture name, phone number, reason for call, inform them how we can be of assistance

Communicate with potential and existing clients in person, by phone and email

Manage electronic files and enter information into the case management system

Maintain call reports

Open files

Assist attorneys with other tasks as necessary

Requirements:

You must be available to work and be in the office Monday – Friday, 8:30 a.m. to 5:00 p.m.

You must have strong administrative skills and be detail-oriented

You must be comfortable working with computer programs, databases, and systems

You must be reliable, trustworthy, and able to maintain strict confidentiality

You must be a positive, high-energy team player who is results-oriented

This position offers a respectful team culture, opportunities for professional development, a competitive salary based on skills and experience, Medical, dental, and vision insurance, paid time off, and a retirement plan.

Job Type: Full-time

Pay: From $21.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Haddonfield, NJ 08033: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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