Job description
- Assist customers with technical issues over phone
- Experience in HTML
- Resolve L1 routine issues and escalate complex issues based on priority
- Log in all inquiries, incidents and requests from users into the ticketing system
- Provide good customer service to ensure total customer satisfaction
- Efficient time management and able to work independently
- Diploma/Degree in IT related studies
- Fluent in English and Chinese (both written and oral)
- Prior experience/exposure in IT helpdesk and HTML are necessary
- 51/2 day workweek, Saturday can work from home.
apartamentosquality.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, apartamentosquality.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, apartamentosquality.com is the ideal place to find your next job.