If you are an experienced IT professional with proven planning and project execution successes, and effective collaboration or people management skills, this may be a great fit. The IT Manager will be responsible for ensuring that the hardware and software used by our company to support our operations and data is secure and scalable. You will oversee two direct reports, with the responsibility for unifying our critical IT infrastructure, hardening our security and managing our internal network, including oversight of the Help Desk.

Benefits include PTO, annual incentive plan with target of 2% of annual base pay (1% guaranteed/max is 3%,) free tele-med plan, health care (including medical/dental/vision), 401k with match, STD/LTD/Life insurance, employee referral bonus, quarterly goal-based rewards, and a 50% Employee Discount.

Pay and Schedule - $85,000-$90,000 annually, depending on experience. This position is on-site at our Monroe, CT, facility, with flexibility for partial hybrid once well-established in the role.

Process - To accelerate the hiring process, please ensure to complete the Culture Index Survey that is auto-generated by email after your application is submitted.

ABOUT CHURCH HILL CLASSICS

The trusted leader in the college diploma frame industry, Church Hill Classics handcrafts an exclusive line of officially licensed, high-quality frames for college and university degrees. As a certified woman-owned business and 12-time winner of Inc. 5000's Fastest-Growing Companies, Church Hill Classics proudly designs and builds each custom frame in its Connecticut-based facility. Located just off Route 25 in Monroe, CT, we are centrally located between Danbury and Bridgeport.

A DAY IN THE LIFE AS MANAGER OF INFORMATION TECHNOLOGY

The IT Manager will report to the Director of Information Technology and will plan for and oversee efforts to optimize the company's IT structure, systems, and security measures to ensure smooth operation of the company as we scale to meet increasing demand. Most servers and data are on AWS, we run Sage MAS 500 as our ERP, and we have several customized systems to support on-demand production of our customized frame and awards products. Our workforce is primarily on-site with some hybrid and remote positions, with approximately 150 employees. The IT Manager will supervise, delegate and participate in execution of IT department plans, with emphasis on establishing effective processes, procedures, and workflow consistent with the company's size and needs.

Responsibilities:

• Oversee IT operations and IT staff.
• Develop strategy and policy as it relates to the organization's internal IT infrastructure, network security and disaster recovery across two adjacent locations.
• Build & manage relationships with vendors, purchase materials cost-effectively and appropriate to business needs and scale.
• Manage the IT Help Desk & related support software & systems.
• Attract, motivate, coach, and develop team members for high performance.
• Enhance documentation of standard processes, procedures, and outage resolutions.
• Oversee IT Security, cyber security solutions, access & security log implementation.
• Actively respond to & resolve system alerts, errors & issues.
• Management of scheduled windows updates for critical servers
• Oversee ongoing support, maintenance, upgrades, and life-span management of all hardware, software, and network components and related processes.
• Develop and overseeing the IT department's annual budget.

Qualifications:

• Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field.
• 4+ years of experience working in IT operations, with 2+ years supervising technology employees or leading collaborative teams preferred, and track record of successful implementation of information technology projects and policies.
• Strong interpersonal skills and ability to effectively communicate across the company and with external resources.
• Motivated, eager, with a high sense of initiative & urgency to tackle projects and resolve issues.
• Excellent leadership, problem-solving, and decision-making skills.
• Strong understanding of computer systems, security, network and systems administration, databases and data storage systems, and telecommunications systems.
• Proficiency in Active Directory management, Knowledge of DNS and VPNs, and experience with Windows Server.
• Ability to build and maintain thorough systems documentation.
• Experience with Sage MAS ERP software is a plus.

Equal Opportunity Employer