Plant Name: Charlotte NCG - 802731

Requisition ID:014081-Plant

Key Account Specialist functions as the liaison between Mauser Corporation and its key customers. By working with all the functional areas of the company, they ensure the customers’ requirements are met or exceeded while meeting the corporate goals and objectives. Responsibilities of the Key Account Specialist include daily oversight, review, and accuracy confirmation of order backlogs, identifying potential issues and gaps, and escalating or solving based on the customer’s business parameters. The Key Account Specialist will partner closely with the Key Account Manager to support the customer’s needs and requirements. They will ensure all program specifics are met, while providing a high level of customer service and sense of urgency for all their related needs.

Mauser Packaging Solutions is a global leader in solutions and services across the packaging lifecycle, providing packaging worldwide to companies in industries from food, personal care, paints and chemicals.

Responsibilities:

• Reviews open orders daily for accuracy and completeness for assigned Key Accounts
• Proactively communicates order changes or delays
• Works with site Customer Service Representatives and Operations to address issues and identified risks
• Meets with Key Account Manager at assigned frequency
• Manages customer portal sweeps where applicable
• Responsible for consignment programs and/or inventory management where applicable
• Performs other duties as assigned

Mauser Packaging Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.