• Individual dignity and respect
• Person-centered, evidence-based care
• Trauma-informed recovery
• Multidisciplinary collaboration
• Diversity and inclusion
• Strong family and community partnerships

• Determine the process to follow when mail is undeliverable and act accordingly.
• Determine the location of staff/patients within the hospital and campus complex that are receiving mail and packages by selecting appropriate databases, access programs, and locator systems.
• Decides how to prioritize the timely delivery of packages/mail.
• Determines office hours and other processes/procedures as needed to support timely pickup and collection of packages.
• Determines if outgoing packages have correct postage and pre-paid fees.
• Decides if outgoing mail meets the United States Postal Service rules and regulations.
• Decides when to consult with the Medical Records staff on patient mail.
• Decides which log book to log outbound mail in.
• Determines when procedures need to be updated to reflect modified and/or changing processes
• Decides what resources and tools are used to find patients and/or staff to include but not limited to: Ancillary Web, Position Listings and Phone Directories, and other internally created tools specific to Mail Room use.
• Decides when to contact departments directly to request assistance with troubleshooting patient/staff locations.
• Determines if mail is undeliverable and returns to the sender when research is exhausted.
• Decides if existing mechanisms and procedures are sufficient to effectively meet the standards of the department. Selects which processes and procedures need to be updated
• Tracks, assembles and distributes small office furniture and non-medical hospital equipment.
• Other duties as assigned

Minimum Qualifications:

Three years of experience performing administrative assistant duties, such as taking phone calls, customer service, scheduling, completing paperwork, or other related tasks.

Substitutions:

Appropriate education will substitute for the required experience on a year-for-year basis.

Preferred Qualifications:

• 
  Government or public sector experience
• Experience working in a postal service, mail room, or like entity
• Ability to follow multiple instructions and assembly methods
• Attention to detail
• Strong customer service skills
• Strong organizational skills

• Full background check.
• Tuberculosis (TB) testing required.
• Former State employees who were disciplinarily terminated or resigned in lieu of termination must disclose the information on the application and provide an explanation why the prior termination or resignation should not disqualify the applicant from the current position. Absent extraordinary circumstances, prior disciplinary termination or resignation in lieu of termination will disqualify the applicant from future State employment with CDHS.
• Effective September 20, 2021, this position will require documented proof of full COVID-19 vaccination. New employees will be required to provide attestation to their status with proof of vaccination within thirty (30) business days of hire.
• Religious and medical exemptions and reasonable accommodation shall be addressed as required by law pursuant to the Equal Employment Opportunity Commission’s vaccination guidance. If you would like to request a medical or religious exemption, please contact CDHS_HumanResources@state.co.us Note: Fully Vaccinated means two (2) weeks after a second dose in a two-dose series of the COVID-19 vaccine, such as the Pfizer or Moderna vaccine, or two (2) weeks after the single-dose vaccine, such as Johnson & Johnson’s Janssen vaccine, as defined by the most recent State of Colorado’s Public Health Order and current guidance issued by the Colorado Department of Public Health & Environment.
• On or after October 31, 2021, each facility shall ensure all newly hired employees, direct contractors, or support staff members are fully vaccinated at the time of hire, or receive their first dose of a two-dose protocol, or a single-dose vaccination, prior to providing any care, treatment, or other services for the facility and/or its clients.

• Strong, secure, yet flexible retirement benefits including a PERA Defined Benefit Plan or PERA Defined Contribution Plan www.copera.org plus 401(k) and 457 plans
• Medical and dental health plans
• Employer supplemented Health Savings Account
• Paid life insurance
• Short- and long-term disability coverage
• 11 paid holidays per year plus vacation and sick leave
• BenefitHub state employee discount program
• Employee Wellness program MotivateMe
• Excellent work-life programs, such as flexible schedules, training and more

• Remote work arrangements for eligible positions

• 
  Some positions may qualify for the Public Service Loan Forgiveness Program. For more

We believe in a people-first approach: To serve the people of Colorado, we develop a culture and work environment that creates an energized, inspired, and healthy team capable of giving their best to Coloradans.

Balance creates quality of life: We want our team to be resilient through a supportive workplace that values flexibility, health and wellness, and employee engagement.

We hold ourselves accountable: We take responsibility through our actions, programs, and results for the state of health and human services in Colorado.

Transparency matters: We are open and honest with employees, our partners, the Coloradans we serve, and the public.

We are ethical: We abide by what is best for those we serve by doing what is right, not what is easy.

Collaboration helps us rise together: We work together with all partners, employees, and clients to achieve the best outcomes for Coloradans.

We are committed to increasing the diversity of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of diverse backgrounds and abilities.

ADAA Accommodations: CDHS is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator, Nancy Schmelzer, at cdhs_ada@state.co.us or call 1-800-929-0791.

~THE STATE OF COLORADO IS AN EQUAL OPPORTUNITY EMPLOYER~