Job description
Contact Name for ApplicantAndrew Price
Contact Phone for Applicant
(540) 831-5375
Education/experience
Bachelor’s degree
or an equivalent level of education, training, and/or experience.
Job Summary
Under the supervision of the Associate Director of Housing Operations, the Manager of Housing Assignments, is responsible for the overall administration of room assignment processes, occupancy management, ensure accurate processing of housing applications, room and board assignments and associated billing using StarRez housing management system and billing system software. Responsible for student account billing and reconciliation of room assignments, meal plans and other associated charges in collaboration with Bursar and One Card offices. The Manager of Assignments hires, trains and supervises student workers who provide customer service through front desk reception. This position will work with students and families directly to resolve assignment-related issues.
Required Qualifications
Strong skills (demonstrated ) in each of the following areas; oral and written communication, organization, analytical, and interpersonal. Demonstrated problem-solving and ability to understand and navigate complex processes. Ability to work autonomously as well as with a team. Demonstrated experience with computers and software applications and programs (i.e. MS Office programs, calendaring, email, etc.) and ability to learn and navigate databases and software systems. Proven experience developing and compiling reports. Demonstrated understanding of university housing operations. Experience providing excellent customer service to diverse populations.
Preferred Qualifications
Direct experience in college or university housing administration, property management, occupancy management, or apartment contracts/leasing. Experience with residential occupancy management software. Experience supervising and training staff.
Hiring Range
Posting Date
02/15/2023
Application Review Date
03/06/2023
Closing Date
Open Until Filled
Yes
Special Instructions to Applicants
Employment Conditions
Must have a criminal background check
Statement of Economic Interest is required
No
Alternate work schedule
Required Licenses
Describe other job related licenses and/or certifications
Equal Opportunity/Affirmative Action Statement
Radford University does not discriminate with regard to race, color, sex, sexual orientation, disability, age, veteran status, national origin, religion, or political affiliation in the administration of its educational programs, activities, admission or employment practices.
Clery Statement
In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, Radford University publishes an Annual Security and Fire Safety Report. The report includes the university’s policies, procedures, and programs concerning safety and security, as well as three years’ of crime statistics for our campus. As a prospective employee, you are entitled to a copy of this report. The report and statistical data can be found online at Radford.edu/police. You may also request a paper copy of the report from the Radford University Police Department located at 810 East Main Street PO Box 6883, Radford, VA, 24142.
Reasonable Accommodation Statement
If you are an individual with a disability and desire accommodation in the application process please contact the hiring department.
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