Job description

ABM Industries

Hiring: Manager, Parking Operations
Location: Los Angeles, CA
Pay: $62,400/year
Shift: Full Time

Job Description

The Manager, Parking Operations are scheduled 24/7 and have overall responsibility for parking functions for their shift and are responsible for ensuring consistency in day-to-day field operations between parking facilities.

• Preparation of weekly schedule for CSRs and Facility Coordinators; monitoring of all parking operation and revenue activities on the event log.
• Managing the master change fund to meet the change bank needs unique to the volume of each operating cashier shift.
• Daily drop of all cashier deposits and transfer to Auditing Clerk.
• Filling out fund and drop accountability forms and other reports daily.
• Entering Cashiers’ TOD amounts into the Parking RDMS.
• Transfer of all cashier tickets and related paperwork to audit department daily.
• Handling of guest problems at the exit, including fee adjustments per policy.
• Maintenance of accurate space count throughout the shift.
• Monitoring of CSRs and Facility Coordinators for uniform compliance.
• Management of the shift according to the policy and procedures outlined in the parking operations manual.
• Collecting and updating of License Plate Inventory and recording gate readings nightly.
• Logging and dispatching all police tow requests.
• Collecting fees and recording all impound releases.
• Overseeing the towing and impoundment operation, including research, notification of owners, titling, and sale of abandoned vehicles.
• Other duties as assigned.
• Monitor the PARCS equipment for error messages and malfunctions.
• Answer calls from CSRs regarding equipment issues.
• Search LPI for vehicles as required.
• Send all trouble tickets regarding any PARCS equipment to HUB in a timely manner.
• Track the opening and closing of all garages.
• Answer intercom calls from guests and employees.
• Manually control gates, as necessary.

Category: Facilities

ABM (NYSE: ABM) is a leading provider of facility solutions with revenues of approximately $6.4 billion and over 130,000 employees in 300+ offices deployed throughout the United States and various international locations. ABM’s comprehensive capabilities include electrical & lighting, energy solutions, facilities engineering, HVAC & mechanical, janitorial, landscape & turf, mission critical solutions and parking, provided through stand-alone or integrated solutions. Founded in 1909, ABM provides custom facility solutions in urban, suburban, and rural areas to properties of all sizes — from schools and commercial buildings to hospitals, data centers, manufacturing plants and airports.

ABM is an EOE/AA (M/F/Vet/Disability/Gender Identity/Sexual Orientation)

Job Type: Full-time

Pay: $62,400.00 per year

Work Location: One location

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