Job description

Job description

North Kern South Tulare Hospital District is looking for a full-time Medical Receptionist at Gloria Nelson Center who will assist in providing excellent customer service to patients, vendors, and the community.

Responsibilities:

· Answer the telephone, direct phone calls, take accurate written messages, and respond to caller questions.

· Schedule, reschedule, modify patient appointments, verify insurance benefits, and collect all patient demographic information.

· Register patients for Clinic visits, ensuring accurate and complete data entry.

· Obtain copies of patient photo identification and insurance cards, as directed by Clinic policy.

· Participate in daily cash drawer audit, at the start and end of the business by Clinic policy.

· Accept patient payments for co-pays, services rendered, and accounts receivable using approved forms of payment.

· Inventory and place orders for office supplies, as requested by the Office Manager.

· Make written and oral reports/recommendations to the Office Manager, as necessary/required, concerning the operation of the Rural Health Clinic.

· Participate, as requested, in Performance Improvement and Quality Assurance projects for the Rural Health Clinic.

· Participate in facility surveys (inspections) made by authorized government agencies or payor programs, as may be directed.

· Perform administrative duties such completing forms, reports, evaluations, studies, ect., as requested.

· Follow all HIPAA guidelines, technical and physical safeguards.

· Send and receive documents via facsimile, email and or written.

Required Skills/Abilities:

· Must be fully vaccinated against COVID-19, including having received the booster shot.

Education and Experience:

· High school or equivalent (Required)

· Customer service 1 year (Preferred)

· Computer skill: 1 year (Preferred)

· Should possess, at minimum, a Medical Receptionist certification.

Physical Requirements:

· Must be able to move intermittently throughout the workday.

· Must be able to speak and write the English language in an understandable manner.

· Must be able to cope with the mental and emotional stress of the position.

· Must be able to see and hear or use prosthetics that will enable these senses to function adequately to ensure that the requirements of this position can be fully met.

· Must function independently, and have flexibility, personal integrity, and the ability to work effectively with residents, personnel, and support agencies.

· Must meet the general health requirements set forth by the policies of this facility, which include a medical and physical examination.

· Must be able to relate to and work with the ill, disabled, elderly, emotionally upset, and at times hostile people within the facility.

· Must be able to push, pull, move, and/or lift a minimum of 25 pounds to a minimum height of 5 feet and be able to push, pull, move, and/or carry such weight a minimum distance of 50 feet.

May be necessary to assist in the evacuation of patients during emergency situations.

Pay Salary Range:

· $16-$19

Work Schedule:

· Monday to Friday 8am-5pm

Job Type: Full-time

Salary: $16.00 - $19.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid sick time
• Vision insurance

Healthcare setting:

• Clinic

Medical specialties:

• Geriatrics

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Delano, CA 93215: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Required)
• Medical terminology: 1 year (Required)
• Computer skills: 1 year (Required)

Work Location: One location

Job Type: Full-time

Pay: $16.00 - $19.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Delano, CA 93215: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: One location

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