Job description
Job Description
Position Summary
This is a support position which exists to provide level 2 permanent corrective action to systems issues.
Safety
Safety is an underlying value that defines our culture and the way we do business at Logan
Aluminum. Safety is a shared responsibility with every Logan employee being accountable for identifying and controlling exposures for themselves and others. Success requires every employee to follow safe work practices and procedures, recognize and react to exposures, speak up about safety issues, give and receive feedback with positive intent, and embrace continuous improvement in pursuit of an injury free workplace.
Major Responsibilities
Develop and sustain a strong understanding of the individual Logan Aluminum Business Unit processes by correlating information technologies and business process improvement. Build business case and justifications for Business Unit projects and contributes to the developing of business case and justifications for major expense/capital projects. Leads the technical design, build, integration, and implementation of reliable information systems that meet the organization’s requirements. Coordinates business requirement definition sessions and technical systems design initiative. Contribute to the direction and pace of technology deployment for
Logan Aluminum’s business units. Contribute to project and technology life cycle budgets. Level
2 support for multiple types of system problems 24x7x365.
Position Accountabilities
- Knowledge of technological systems and budget policies as they reference
Information Services is unique to this position.
- Must coordinate projects, monitor spending, and assist in project completion simultaneously. 66% of influence is based on expertise, with the remainder based on interpersonal skills.
- Independent thinking is necessary due to probable isolation in times of decision making.
- Problem solving is most difficult when resources are unattainable due to time constraints and budget inadequacies.
- Change adaptation is typically intense at project initiation and closure.
- Procedural control allows independent action in the areas of day-to-day decisions that fall within the realm of project guidelines.
- This position will directly affect the organization’s ability to meet planned time schedules.
Preferred Experience
Strong knowledge of Cisco network equipment, including wireless design and implementation.
Responsibilities also include
- Troubleshooting, resolving, and communicating networking issues to other employees and management.
- Network operating systems, analysis tools, hardware, and architecture (wired and wireless), Firewalls and load balancer, are critical for troubleshooting and diagnosing problems.
- Monitors and maintains network performance.
- Troubleshoots network problems.
- IP address management.
- Network equipment installation / refresh / replacement.
- Establishes networking environment by designing system configuration and directing system installation.
- Defines, documents, and enforces system standards.
- Maximizes performance by troubleshooting network problems and outages and scheduling upgrades.
- Layer 2 and 3 device configurations
- Voice Over IP support
Additional Information: Excellent, demonstrable problem-solving skills, diagnostic capabilities, and ability and confidence to take calculated risks are necessary, should possess strong communication skills and strong technical skills coupled with technical writing skills.
Each Specific Job Title (Listed below) is based on Experience, Performance, Skills Matrix, and Progression Matrix.
Education: Minimum 4-year college degree or demonstrated experience couples with on-going active progress towards a degree
Network Analyst I - Entry-Level
Network Analyst II - 3+ years of experience.
Network Analyst III - 5+ years of experience.
Sr. Network Analyst - 7+ years of experience.
Essential Physical, Sensory, and Mental Requirements
Position will sit six hours a day, stand one hour a day and walk one hour. Stairs will be climbed at least one hour per month. Will use computer keyboard six hours a day and phone two hours.
Will work under time pressure three hours per day. Will walk on level and stable surfaces. Good vision, hearing, and speaking are necessary eight hours per day. Reading and writing are daily activities. Drawing conclusions from data and creating methods of goal accomplishment as well as researching personnel issues are paramount. Coordinating persons and resources daily are essential. Evaluating others’ performance is an annual activity. Will work indoors at a desk within a comfortable office environment.
Basic Skills
- Active Learning
- Active Listening
- Critical Thinking
- Learning Strategies
- Mathematics
- Monitoring
- Reading Comprehension
- Speaking
- Writing
Technical Skills
- Technology design
- Troubleshooting
System Skills
- Systems Evaluations
- Management of Financial Resources
- Time Management
Social Skills
- Coordination
- Instructing
- Service Orientation
- Social Perceptiveness
Complex Problem-Solving Skills
- Independent thinking
Desktop Computer Skills
- Spreadsheets
- Presentations
- Internet
Job Type: Full-time
Pay: $70,000.00 - $120,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Relocation assistance
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
Ability to commute/relocate:
- Russellville, KY 42276: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
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