Do you want to make a positive impact on the world? Sustainable development is at the heart of everything we do.

Seventy-five years ago, we created a home for creative thinkers seeking to solve the world’s biggest challenges. Today, a collective of 16,000+ Arupians gather across the globe from 140 different countries to build a sustainable future.

We strive to create an inclusive environment and give everyone a voice. Diversity drives innovation in our projects and offers empathy to the communities we serve. We welcome and encourage applications from people living with disability and provide workplace adjustments.

At Arup, you’ll do more than work — you’ll shape a better world.

About this role
This role must be presentable and professional as the first impression for staff and clients and as the face of the Singapore Office by having responsibility for the outcomes of the assigned function of the Front-of-House team.

What will I do?

• You will welcome and build rapport all visitors including new starters and visiting staffs, determining their needs and ensure these are met efficiently and friendly manner, in accordance with Arup’s brand and procedures, Issuance of office access cards and maintain access card register.
• Be responsible for producing routine letters, reports, and document from standard templates, enter and monitor data on spreadsheets and databases
• Point of liaison with building facilities team, logging calls with them for defects or H&S concerns at common spaces, such as lift lobby, toilets, etc and ensuring these defects are closed out.
• Assist leaders and administrators with meeting room/space set up and large scale meeting and event registration as required
• Answer all internal/external calls promptly and distribute appropriately, taking messages, screening calls and supervising waiting calls

What will I bring?

• Minimum 5 years’ relevant experience including demonstrated experience in similar roles and environment
• Experience operating a busy front of house area
• With strong client/customer service experience
• Ability to communicate with people at all levels.
• Good knowledge and experience with Microsoft Office Suite

Our firm
Dedicated to sustainable development, the firm is a collective of 16,000 designers, advisors and experts working across 140 countries. Founded to be both humane and excellent, we collaborate with our clients and partners using imagination, technology and rigour to shape a better world.

We create spaces where everyone feels safe, seen and included and able to perform at their best. We take an approach to flexible working that supports the diversity and well-being of our members.

Are you ready to shape a better world?
Our open roles are waiting for you on the Arup careers page. If you like what you see here, apply today.

Arup does not accept unsolicited resumes from recruiters or employment agencies.

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