Job description

RRCA is looking to add a office manager to our newest office in Port Charolette Florida. We have 8 offices in florida. Our office managers must maintain a solid understanding of our CRM platforms and computer systems, exhibit strong project management skills, be detail oriented, and exhibit a strong understanding of customer service related best practices.

The day to day responsibilities include:

• Front desk operations including but not limited to: answering phones, maintaining a professional office work environment, filing, processing, and submitting paperwork
• Responding to all customer emails in a timely manner, providing solutions when possible, escalating issues as necessary, and following up with the customer until a solution is reached
• Ordering, reviewing, and maintaining inventory of all marketing materials, necessary paper documents, office supplies, company uniforms, technology, and special requests
• Act as a liaison between the corporate office and the salespersons
• Assisting the salespersons with the CRM platform(s)
• Assisting vendors and new hires with onboarding, ensuring all required paperwork is complete, and submitting to Human Resources to process
• Assisting salespersons with inquiries or problems, offering solutions when able or directing him or her to the appropriate department to address the issue
• Collecting and scanning payroll documents to corporate, applying all labor invoices in the CRM platform; updating work orders and budgets accordingly
• Confirming all cap out requests have a customer completion form before submitting with payroll
• Sending out and following up on mortgage checks to ensure all are received and processed
• Processing all checks for deposit
• Assisting the customer care department with collecting payments
• Monitoring unassigned leads to ensure they are assigned in a timely manner
• Monitoring the use of petty cash checks and submitting all supporting documentation to the corporate office
• Maintaining company record keeping and tracking spreadsheets
• Ensuring the established processes for job intake are followed and provide feedback to salespersons on missing documents; this includes: applying checks ensuring all documents are accurate, complete, and uploading all documents necessary to begin the permitting process
• Requesting and pulling permits for jobs
• May be responsible for recording Notice of Commencements and scheduling inspections
• Creating job folders in accordance with company processes and procedures
• Coordinating problem repairs
• Ensuring customer satisfaction
• Closing jobs in the CRM platform and documenting the jobs are then ready for final billing upon passing final inspection
• Maintaining records and documentation of all licenses and business tax receipts, ensuring all are current

Job Type: Full-time

Pay: $16.00 - $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Roofing office: 2 years (Preferred)
• Construction Office: 2 years (Preferred)

Work Location: In person

apartamentosquality.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, apartamentosquality.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, apartamentosquality.com is the ideal place to find your next job.