I. Job Summary

Coordinates referral appointment and works with insurance companies and care providers to share essential patient information. Provides patients with referrals to other care providers as well as manages incoming patient referrals. Required to cross over into clinical area to provide appropriate assistance. Support front desk, insurance, financial services and administrative operations when required. He/she also assists with performing general receptionist and clerical duties in order to facilitate efficient functioning of the department.

Employee authorization for access to EPHl is determined by job function and is under the direction of his/her Department Director or Nurse Manager.

II. Duties And Responsibilities

Employee will be required to be readily available to work during any weather-related incidents or other natural disasters and/or any emergency situation that may arise.

III. Education And Experience

• High school graduate or equivalent preferred
• One year of clerical experience/medical or oncology office experience preferred.
• BLS preferred

IV. Qualifications

• Ability to communicate effectively and document information accurately
• Ability to deal efficiently and effectively with a wide variety of individuals
• Knowledge of basic medical terminology preferred
• Basic computer knowledge is preferred

V. Acknowledgment

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change ( e.g., emergencies, changes in personnel, workload, rush job, or technological developments).