Job description

Thruway Fasteners, Inc. is one of the leading distributors of industrial products, supplying hundreds of original equipment manufacturers in 40 states and 28 countries. We help customers increase efficiency, drive growth, and rapidly respond to unique business challenges and opportunities. Thruway utilizes custom technology applications and vast industry specific knowledge to develop unique and flexible product management solutions. Headquartered in North Tonawanda, NY, Thruway has six branch locations across New York, Pennsylvania and Georgia.

Reporting to the Operations Manager, the Operations Associate is a jack of all trades to assist in all aspects of branch activities. Through communication, decisions and behavior by example, an Operations Associate promotes a culture that works together to exceed all internal and external customers’ expectations.
Essential Functions:

• Accounts Receivable
• Maintain customer accounts in good financial standing
• Check on payment status of open invoices
• Run weekly aging reports, process monthly statements, and make copies of invoices/proof of deliveries

• Invoices
• Complete daily invoice posting in an efficient error free manner

• Customer Portal Work
• Receiving paperwork and allocate orders, as needed
• Branch reception
• Answer all incoming phone calls, check voicemail box, greet all visitors, distribute incoming mail, reorder supplies and inventory

• Additional general functions include; data entry, typing, correspondence drafting, office supplies orders and prepare customer statements

Required Communication Skills: This Individual must possess a positive attitude and excellent communication skills allowing for constant interaction with a full cross section of Thruway Customers, Vendors, and staff.

• Good judgment and quick decision-making ability
• Problem-solving and analytical ability
• Organizational skills
• Demonstrated integrity and ethical standards
• Self-motivated, effective time management, and adapts quickly to changing priorities
• Accuracy and attention to detail
• Good written, listening, verbal and interpersonal communication skills
• Competency with Microsoft Office Suite and business planning software

• Maintain professional demeanor and appearance at all times

Work Environment:

• Occasional travel to other branches, suppliers and training
• Multi-taking fast paced environment
• Sitting 80% of time, standing and movement 20% of time

*
Thruway Fasteners offers a comprehensive benefit program for eligible employees including; medical, dental, vision, life insurance, disability plans, accident protection, critical illness, legal shield/ID shield plans, Paid Time Off, Paid Holidays, and 401k retirement plan.*
Thruway Fasteners, Inc. is an Equal Opportunity Employer committed to engaging a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. The chosen candidate must successfully pass pre-employment (post offer) background check and drug screen.

Job Type: Full-time

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